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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Tui’s Travelopia eyes ‘massive growth’ via trade; Barrhead offers holidays on credit; LoloFlights cancels launch; father wins term-time holiday case; Tunisia terror attack claim branded ‘despicable’


Round-up Carnival UK, Premier Travel, Ellacott quits WIN!


A short break for six people to Haven’s newest park, Thornwick Bay page 34


Special Report Tui seeks buyer for its Specialist Group 12 Global Travel Group Conference preview 18


Face to Face


Arnold Donald, Carnival Corporation Talk Back


SHG, Cunard, British Airways, bed banks


NEWS YOU CAN USE Product Hurtigruten, SuperBreak, Cook 23


Cruise Celebrity, Uniworld, AmaWaterways 24 Operator Fred Holidays, Prestige, Intrepid 26


FRONTLINE Comment Mathew Prior, Travelopia


14 21 08 04


A NOTE FROM THE EDITOR Trust is crucial for agents T


his week 650 delegates will head to Southampton for the 10th Clia Conference – pretty impressive given the


first such cruise event a decade ago attracted about 200. This growth is reflective of the number of agents who


have switched on to a once-niche sector based on excellent product, strong supplier support and decent earning potential.


And with these elements front-of-mind when agents decide what to sell, it will be interesting to see what the newly named Travelopia offers the trade as it looks to “grow its business via third-party high street agents”, following the announcement that it is to be sold by Tui (pages 4 and 12). Travelopia claims “all of its businesses are trade and


direct” currently, but for many of its more than 50 brands, the proportion of sales coming through agents must be minuscule. And while there’s no doubting it has some incredible specialist brands in its portfolio, there will be some agents who won’t have touched them with a barge-pole because of their Tui association. With increasingly stringent rules on packages making


reliable suppliers ever more important to agents (back page), the news that these operators will be more trade- focused is a positive sign. But as I’ve heard at the two consortia


conferences I’ve attended recently – and as I’m sure I’ll hear at the third next week (page 10) – the importance of trust and partnership has never been greater. Like any trade partner, Travelopia will need to


32


Readers’ Lives Bridget Keevil, Travel Stop 36 Mystery Shopper Whitby, Yorkshire


42


DESTINATIONS Asia


Singapore: Neighbourhoods Japan: Discover quirky Kyushu


ISLAND LOVE


Find the perfect Caribbean island to celebrate the start of married life page 58


44 49


Weddings & Honeymoons Renewal of vows: Where to say ‘I do’ again 54 Ask the operator: Caribbean honeymoon 58


BUSINESS NEWS Round-up Abta Travel Law Seminar


Back page Agents warned about PTD WHAT


LUCY DID THISWEEK


MAY 19


68 70


1


2 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


Really enjoyed interviewing the three bosses of the newly named Travelopia about their spin-off from Tui and plans for the trade.


Had a conference call with the speakers on the panel I am chairing at next week’s Global Travel Group Conference in Dubai.


Had a disaster dying my eyebrows and ended up looking like ‘Red’ from the new Angry Birds movie I took my kids to see on Sunday.


19 May 2016 travelweekly.co.uk 3


work hard to educate, train, support and reward agents if it wants their business in return.


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