This book includes a plain text version that is designed for high accessibility. To use this version please follow this link.
“Conferences that stick to the same lecture style, without more experiential ways of learning, are behind the times.”


ing outlay—but speakers could account for 50 percent of the impact. Given that it is such an important part of the event, it deserves more than 5 percent of the planner’s attention. Meeting planners have been fired for picking the wrong speaker.”


ATTENDEE POV PowerPoint Is


Just Awful. Lynn Grefe,CEO,National Eating DisordersAssociation  “The only thing I wouldget off my chest is the complaint of any speaker who reads their PowerPoint—as though we can’t read. I believe PowerPoints should be bullet points, images, etc., otherwise it truly is like reading to an audience: dull, boring— andwhy do we needa speaker then?”


 THE CONSULTANT IS IN


of Your Q&A. Samuel J. Smith,Managing Director, Interactive MeetingTechnology  “One of the biggest problems that we see—and, in a broad sense, why meetings are terrible—is that they put some speakers onstage, and all they do is let them talk and they assume everyone’s going to connect with the content equally, in the same way—and that they’re going to retain the infor- mation or change their behavior or whatever just because of the presentations. That isn’t the best, most effective way to learn. It’s easy from an organizer’s point of view—very effi- cient—but it doesn’t necessarily generate the best outcomes.”  “The No. 1 fear of people is public speaking. And public speaking is putting a person on stage—but it’s also public speaking when you’re asking someone to stand up in the middle of 800 people to ask their question. So when people only use Q&Ain that way, I thinkit’s terrible because they’re missing out on opportunities from people who are just afraid to stand up and talk.”  “Q&A’s a big problem. You have these microphone runners, and they run around and they take Betty’s question, and Tom’s question, and they keep running around.Well, guess what: If there are 800 people in the room,


JEFF HURT 60 pcmaconvene December 2011 Your Attendees Are Terrified CERTIFICATION MADE POSSIBLE


how many microphone runners do you need? And you’re only getting the people who are willing to speak, and we have to wait while we watch the person run from place to place. If you could text questions in, then you


can get 800 people texting questions in at once, and then you, as a speaker, might be


able to handle four or five times more. The quality of ques- tions goes up, you cut out the ads—the guy that says, ‘Hi, my name’s Bob Smith and I saved the company $1 billion last year’—it’s faster, and you can just process through more things.”


ATTENDEE POV


Your Networking Opportunities Are Not Working.


Laurie Rinke,CSW,Associate Director, Camp EchoLake  “I think that when you go to a conference, andfor me person- ally, to be getting the education you’re looking for is great— but if you don’t have the networking opportunities as well to make connections with other attendees, that to me is a disappointment. I think you can have education sessions that involve roundtable discussions—facilitated interactive discus- sions—where there’s still learning going on, andsharing of ideas, that create more of a networking atmosphere.”  “Conferences that stick to the same formulaic, 101-level edu- cation kind of sessions, lecture-style without different, more innovative, interactive, experiential ways of learning—I think those kinds of conferences are sort of behind the times.”


 THE CONSULTANT IS IN


Don’t Double-Dip. And, for the Love of Pete, Don’t Entirely HandOver Your Meeting to Volunteer


Committees. JeffHurt, Director of Education and Engagement,Velvet Chainsaw Consulting  “One common problem, and a real chal- lenge, is when the conference organizers ‘double-dip’ to make money, and they charge conference speakers to speak. One particular case concerns a group that does lots of state,


www.pcma.org


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148