NEWSNEWS Qvantum UK expands reach with Exi-tite partnership


coverage across England, Scotland and Wales. Exi-tite, headquartered in Ballygawley,


H


Northern Ireland, with offi ces in London and Glasgow, is known for its consultative approach


eat pump specialist Qvantum UK has appointed Exi-tite as a key distribution partner, further strengthening its


to energy-effi cient climate control solutions. The partnership aims to support Qvantum’s growth in the UK specifi cation market, following its launch last year.


Phil Ord, CEO at Qvantum UK, said: “This


is a perfect fi t for both parties and we are delighted to welcome Exi-tite as a key distribution


partner. Their success is built on consultation and specifi cation excellence, combined with outstanding personal service. We want to grow in the right way, and that means giving every Qvantum customer the best possible experience. This partnership with Exi-tite represents another important step in that direction.”


Samsung appoints HomeServe as heat pump s&m provider


S


amsung Climate Solutions has partnered with national home assistance provider, HomeServe, to grow its service coverage for its heat pump customers. The collaboration allows Samsung to expand its existing service and repair network, providing homeowners and heat pump installers with the assurance needed when selecting and installing its solutions.


As part of the partnership, Samsung’s heat pump customers will be able to take advantage of HomeServe’s off ering to service and maintain their heat pumps with confi dence. HomeServe’s service plans will be available for all products covered by applicable Samsung heat pump warranty terms and conditions. With HomeServe, homeowners can choose from a series of plans which include annual servicing, technical support, repair services and troubleshooting. Samsung heat pump customers who opt for a HomeServe plan can also rely on a nationwide network of home experts to look after their product.


Samsung and HomeServe together aim to ensure heat pumps are accessible and easily understood by homeowners across the UK. Partnering with Samsung will allow HomeServe to further support those homeowners switching to heat pumps through its servicing and maintenance off ering.


Ashley Phillips, Chief Sales Offi cer at HomeServe,


said: “As more homeowners are exploring alternative heating systems, partnering with a recognised name like Samsung means customers receive trusted technology, along with thorough support. Successful partnerships will be key in supporting the wider energy transition, and we look forward to working closely with Samsung to innovate and accelerate the uptake of new home heating technology.” For Samsung, working closely with HomeServe refl ects its commitment to making its home heating solutions easier to adopt and maintain, ensuring homeowners can get the most out of their heat pump.


Carrier Solutions UK hosts customers at Japan factories C


arrier Solutions UK recently hosted a trip to its factories in Japan for a group of its top customers and partners. The visit, which took


place in September, was organised to showcase how Carrier’s products are made. The fi ve-day trip included tours of the Fuji and


Tsuyama factories, where the Toshiba HVAC products and the new USX Edge heat pump are manufactured. The group, which included representatives from key distributors such as Cool Designs, Hushon, DYSK, and Cool Solutions Distribution, also had the opportunity to learn about the manufacturing process.


“The Tsuyama site, where the USX Edge is made,


was a real highlight,” said Dave McSherry, Sales Director, Carrier RLC UK.. “This wasn’t your average factory tour. Our visitors were genuinely impressed


Download the ACR News app today


with the scale, sophistication and effi ciency of the operation. Seeing the USX in production provided a new appreciation for its quality and the engineering behind it.”


The trip also included cultural activities in Tokyo, which helped strengthen relationships among the attendees. “This trip was an investment in our customer relationships,” McSherry


concluded. “Events like this underline the value we place on collaboration. Especially for distributing partners like CDL, CSD and Hushon, who’ve been in partnership with us for over 20 years.”


www.acr-news.com • October 2025 7


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40