In associa as


iation with th


NEWS Shop N


one in London ff ow 50 M&S stores (all but


) off er shoppers


through the M&S Mobile Pay Go app. the option to scan and pay


British energy supply an and Ireland, and t


company created merger of SSE’s re Npower She take


power. She take


the end of April 2020. M&S’s former d


the average purchase time taking just lunchtime period in these stores, with every three seconds over the there is a Mobile Pay Go transaction year ago. The retailer reports that technology in six trial stores over a M&S first introduced the


40 seconds.


It has selected its next round of sites based on transaction volumes at peak shopping times. The app can help alleviate queuing times and free up colleagues to serve shoppers in


strategy and transformation director. executive team in the role of chief Katie Bickerstaffe is to join M&S’s different ways.


as non-executive director for the Ms Bickerstaffe had been serving


Melanie Smith mo


business from Gre business last year


role was chief fi roles has held at t include chief strat


O pTalk retailer prior to this appointment. As


the top jobs at Dixons Carphone UK Somerfield, Ms Bickerstaff Save, Pepsico, Uni well as experience


s up her new role at etail unit and by the proposed pply and services the new independent xons Carphone UK ckerstaffe has held ilever, Dyson and e working at Kwik his appointment. As


become chief executive of the Ocado


Humphrey Singer, who left the finance chief. He w Eoin Tonge has Retail JV in 2019.


, who left the


r. Mr Tonge joins the eencore, where his


fi nancial offi cer. Other the food company


managing director of the grocery division. Prior to this Mr Ton


Hong Kong and New York. worked for Goldm


man Sachs in London, this Mr Tonge r of the grocery tegy offi cer and ffi


in the year to 31 December by 9.9% t cado incre


eased its revenue ew York.


to £1.76 billion ar to 31 December


Ocado, said: “We are pleased to report Tim Stei


iner, chief executive of d: “We are pleased to report


s been appointed will replace


cutive of the Ocado oved from the role to director of strategy 020.


at the retailer’s Andover customer despite disruption caused by a fi re fi


by over 38% to £81.4 million while international solutions partners rose Fees invoiced to the online grocer’s fulfillment centre.


charges, and additional depreciation. share-based management incentive customer fulfillment centre in Erith, platform, costs relating to its new by international investments in its after profitability was impacted a pre-tax loss of £214.5 million However, the company made retail revenue climbed by 10.3%.


were mainly a result of the Andover million in exceptional costs which The retailer also incurred £94.1


fire. results reflected a combination of


successful growth of Ocado Solutions performance of Ocado Retail and the the Andover fire, the underlying factors, including the impact of


were very encouraging.” A inte ccording to The Grocer, Ian


stores director Paul Rowland to leave operations director, with existing the business as stores and Williams will be rejoining


business. In 2019 he worked with he left to start his own consultancy He held this position until 2011, when 1999 as retail and operations director. Iceland, first joining the retailer in Ian Williams has a long history with the business.


Richard Walker as a consultant,


re-joined Iceland’s board in 2019 as of The Food Warehouse. He also focusin


O LinkedIn he has said: “After nine years away from the role I am excited to be back as stores an operation P


ernational director. On


ited to be back as stores and


Previous to his work with Iceland, rations director.”


results which show strong momentum Ian Williams spent 19 years at in the busi ness. Although statutory


Sain nsbury’s.


using on the design and expansion hard Walker as a consultant,


joined Iceland’s board in 2019 as The Food Warehouse. He also


www


www.bond-group.com


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