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contents EDITORIAL


Editor: Gregor Muir gmuir@datateam.co.uk | 020 7240 6999


SALES


Special Projects and Events: Linda Dorling lindaedorling@gmail.com 01256 321337


Small Domestic Appliances: Laurie Marrington lmarrington@datateam.co.uk 01622 699103


Divisional Manager: Mike Gammon mgammon@datateam.co.uk


Artwork Editor Claire Noe cnoe@datateam.co.uk 01622 607963


Circulation Enquiries: datateam@c-cms.com 01825 749900


Annual Subscription: UK £85, Overseas £114


With contributions by: IER Awards 2017 winners announced T


he longest running and most prestigious awards in the electrical retailing industry,


the IER Awards, celebrated our 25th anniversary on March 30. With awards for both retailers and manufacturers, the IER Awards have always reflected the best of all sides of the industry, and this year was no exception, with some excellent businesses competing for the coveted titles. We have a full round up of all the winners and highly commended from page 18 onwards of this issue. Our thanks go once again to all of our generous sponsors, without whom events like the IER Awards would not be possible. Some more images from the IER Awards 2017 can be found at www.ierawards. co.uk/2017-event-images, so please feel free to find and share your favourites.


REGULARS 4 News


INDEPENDENT FOCUS


10 The Big Interview: Steve Punter 14 SES Satellite Monitors 16 Association comment: AMDEA & retra 17 Trade comment: ESF & BHETA


FEATURES


18 IER Awards 2017 33 Television 36 Industry comment: Television 37 Sales Training: Television 38 Sales Training: Samsung 40 Dishwashers


Produced and published by Datateam Business Media Ltd., 15a London Road, Maidstone, Kent ME16 8L


All rights reserved. No part of this publication ma be reproduced or transmitted in any form by any means, electronic or mechanical, including recording, photocopying or any information storage or retrival system, without written permission from the Publisher.


14 10


Many congratulations to all of the winners and highly commended. Every title was very well deserved. If you want to be one of the deserving businesses taking home an award next year, then start thinking about the innovative ways you make your company stand out and get an entry later this year. Keep an eye out for more information in the magazine on how to enter and when. The IER Awards 2018 will return in March next year. I hope to see you there.


Gregor Muir Editor gmuir@datateam.co.uk


18 April 2017 www.innovativeelectricalretailing.co.uk | 3


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