WHAT’S NEW & WHAT’S FOR YOU
DINING & HOSPITALITY CONFERENCE With programming provided by the Culinary Institute of America Sponsored by Gordon Food Service, InnoServ, Sysco, and Unidine
Argentum and The Culinary Institute of America (CIA) are pleased to offer this first-of-its-kind experience—a conference within a conference!
The CIA will spearhead the event, leading sessions on trends in dining concepts, setting the standard for change in senior living, and foodservice staff excellence.
Your Dining & Hospitality Conference Pass also gets you into the opening reception, the Heroes Work Here Celebration with Marcia Gay Harden, the morning keynotes, and the Expo, all for a reduced rate.
DON’T MISS IF: You’re in dining or hospitality services and want to spend time with top-quality culinary leaders. Executive chefs, dining operations managers, regional dining managers, procurement staff, dietitians and dietary managers, community restaurant managers, and nutrition and wellness managers will all find new ideas and solutions here.
MAINSTAGE SESSION: INSIGHTS FROM THE C-SUITE TUESDAY, SEPTEMBER 14, 2:30 PM - 3:45 PM
The topic is the one on everyone’s mind: What’s Next for Senior Living? And the discussion from the panel will likely be more thought-provoking and engaging than ever.
DON’T MISS IF: You want to be part of shaping what’s next—with the challenges ahead, leaders at all levels will need to play a role.
THE WRAP: TOP DISCOVERIES OF THE WEEK WEDNESDAY, SEPTEMBER 15, 3 PM - 4 PM
This unique format gives everyone a chance to share and solidify their takeaways from the Conference and get ideas on how to turn these into practice, fast.
DON’T MISS IF: You’re going to share lessons learned and takeaways when you get back—and you want to keep the energy flowing.
EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE During an intensive two days, a motivated group of executive directors will be guided to develop their skills in mission-critical areas such as operations management, leadership, human resources, sales and marketing, clinical oversight, risk management, and more.
You’ll come away with more than CEUs—you’ll have a solid group of fellow professionals ready to bring senior living to the next chapter.
Plus, your Executive Director Leadership Institute pass gets you the Heroes Work Here Celebration with Marcia Gay Harden, the keynotes, the Expo, and more.
DON’T MISS IF: You’ve had a year of pushing your own leadership advancement aside, and it’s time to do something for yourself.
Note: Details subject to change—please check
conference.argentum.org for the latest information.
MAY/JUNE 2021
ARGENTUM.ORG 13
Robert Richman, former Culture Strategist at
Zappos.com and author of The Culture Blueprint, understands the importance of “an amazing employee culture”—and how to teach what he knows. Co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ culture that taught more than 25,000 students a year, his work has helped improve the culture at hundreds of companies. Find out how—and how you can improve your company’s culture, too.
Wednesday, September 15, 8:30 AM – 9:30 AM INSPIRING MAINSTAGE KEYNOTES
Mark T. Bertolini, former chairman and CEO of Aetna, Inc., and director of Verizon Communications Inc. and Massachusetts Mutual Life Insurance Company, has earned his reputation as a truly transformational leader, bringing Aetna through its transition from a traditional health insurance company to a consumer-oriented health care company focused on delivering holistic, integrated care in local communities. Bertolini’s philosophy of “Mission-Driven Leadership” speaks to the lessons he’s learned about empathy, about helping employees and customers take better care of themselves and each other, about the need to "find the divine in me," and the importance of getting out to meet with employees, customers, and the public face-to-face to truly discover their needs and better serve them.
Tuesday, September 14, 8:30 AM – 9:30 AM
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