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IBS Journal July 2016


IN THIS ISSUE JULY 2016 / ISSUE 26.01


Chairman, Cedar Sanjiv Anand Email: sanjiva@ibsintelligence.com


Senior Editor Scott Thompson Tel: +44 7528 807 353 Email: scott.thompson@ibsintelligence.com


Reporter Alex Hamilton Tel: +44 7555 518 679


Email: alexanderh@ibsintelligence.com


Contributors Neil Ainger Kate O’Flaherty Hannah Prevett


Advertising Sales Manager Angus Chapman Tel: +44 7958 691 538


Email: angusc@ibsintelligence.com


Regional Account Manager – Americas Mike Scarangella Tel: +1 239 223 0062 Email: MikeS@ibsintelligence.com


Marketing Manager Abhijit Chakravarty Tel: +91 7718 868 804 Email: abhijitc@ibsintelligence.com


Graphic Designer Pooja Bhatia Tel: +91 9920 151 037


Email: poojab@ibsintelligence.com IBS Intelligence


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Email: info@ibsintelligence.com


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ISSN: 0965-674X Visit our website: www.ibsintelligence.com


FEATURE FOCUS Winners and losers


The wisdom of crowds? A branchless future


Channel innovation/customer experience


REGULARS Editor’s Note:


Who’s bought what? Q&A:


On the move:


The Big Interview: Comment:


Startup of the month: The month in numbers : Who’s been saying what: Backchat / Diary:


Shell signs up to accept Chase Pay MCX puts CurrentC on back burner ADGM/Flat6Labs in FinTech team up Zapp back in game as banks commit Number26 looks to quell user unrest Mondo laughs off LBG acquisition talk CBA sticking with branches


BoE opens doors to FinTech startups Deutsche Bank ditches US digital plans Emirates NBD preps UAE digital first Brexit at a glance


Tesco Bank/MasterCard in payments partnership WB21 announces Bitcoin acceptance


06 06 07 08 10 11 12 12 14 14 15 16 16


GERMAN DIGITAL-ONLY BANK NUMBER26 LOOKS TO QUELL USER UNREST.


03


10


24 30 33 36


05 18 38 41 42 45 46 48 49 50


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