BOTTOM LINE BOOSTER

heartedly with Cunningham that it absolutely revolu- tionized the way they treat cores now.

“Once you overcome the fear that you’ll lose cus- tomers and you condition your team to automatically think of the core program in a different way, you start to realize that it’s just as important as the sale,” said Morrow. “It’s like I was seeing the auto recycling industry in two dimensions; then once Benny intro- duced the core pro- gram it was like I saw it suddenly in 3D. We’ve seen a signifi- cant change in the way we operate, everything that leaves here gets a core value. The core program has been revolution- ized by Benny’s success in having the true core value pushed into our yard management systems. It’s almost a shame if a yard is not using it due to the ease of the program. For us, cores went from being

something that was a burden with little profit to something we can’t live without. Our cores have become such a profit center for us that we have ded- icated some of our warehouse space for checking in a processing them. Not only has it been a huge win for M&M it is a huge win for the independent recy- cler and, in some ways, a much needed lifeline.”

The ACE of Cores The genius of ACE was

birthed out of programs and processes that were developed at the recycling yard at Cunningham Brothers Auto Parts in Virginia. The programs

quickly outgrew the team’s ability to manage them at the yard level, requiring new faculties and processes to better serve the needs of the yards and manufacturing. “We started ACE, which I’m proud of its name, by the way, because it doesn’t have the word cores in it, to ensure that plenty of cores would be available to re-

48 Automotive Recycling | May-June 2015