This book includes a plain text version that is designed for high accessibility. To use this version please follow this link.
www.facebook.com/AutomotiveRecycling Columns


President’s Comments | 4 • Mike Swift


Editor’s Note | 6 • Caryn Smith


Final Thoughts | 62 • Michael Wilson


Departments


ARA Action | 10 Momentum | 12 • Tracey C. Jones


Dashboard | 14 • Robert Counts & Chad Counts


Insure This | 16 • Bill Velin


Lessons Learned | 18 • Ginny Whelan


Safety Matters | 20 • Eric Schmitz


Advice Counts | 22 • Mike Kunkel


ISO 9001 | 23 • Mary McDonald


Word on the Wire | 24 • Andy Latham


That’s My Opinion | 25 • Ron Sturgeon


Marketing 101 | 26 • Mike French


Capitol Connection | 58 Crossword Puzzle | 60 Industry Calendar | 61 Advertiser’s Index | 61


Automotive Recyclers Association


9113 Church Street, Manassas, VA 20110-5456 USA (571) 208-0428 / www.a-r-a.org


AUTOMOTIVE RECYCLING (ISSN 1058-9376) is published bi-monthly by the Automotive Recyclers Association, 9113 Church Street, Manassas, VA 20110- 5456 USA, (571) 208-0428 / (888) 385-1005, Fax: (571) 208-0430, Internet: www.a-r-a.org. Periodicals postage at Manassas, VA, and additional mailing of- fices. Additional member subscription are $15/year. Non-member subscriptions are $40/year U.S. Non-U.S. mailing address subscriptions are USD$55/year surface mail or USD$85/year airmail. $20 libraries and non-profits. Copyright © 2015 ARA. All rights reserved. Materials may not be reproduced in any form without written permission from the publisher. Statements of fact and opinion are the responsibility of the authors alone and do not necessarily imply any opin- ion on the part of the officers, directors, staff, or the members of the Automotive Recyclers Association. Postmaster: Send change of address to Automotive Recycling magazine, 9113 Church Street, Manassas, VA 20110-5456 USA.


CONVENTION & EXPO 


72nd ANNUAL On Track For Greatness / 28


The industry gathered at the ARA 72nd Annual Convention & Expo resolved to together push through the tough challenges facing it. “Let’s make auto recycling great again,” encouraged Incoming President Mike Swift as a call to unite. If the positive energy at the event is any gauge, this industry will see its way through. By Caryn Smith


SHARING YOUR STORY 


Social Media & Your Business / 39 Why social media matters: Connecting with your ideal customers to grow your business. By Joyce Sullivan


Social Media:


The New Word of Mouth? / 44 Organizing Facebook fans and friends to become your shop’s ambassadors By Kevin Rains for Fender Bender Magazine


If They See It, They Will Come / 45 How to increase your SEO rankings


and sales conversions by utilizing videos. By Anna Zeck for Fender Bender Magazine


STRATEGY TO SUCCESS 


Turning Up the Profit$ / 47 How to survive (and thrive) during tough markets. By Jon O‘Malley


ARA SPRING MEETINGS 


2016 ARA Midyear Board Meeting, Hill Day and Legislative Summit – Events You Can Not


Afford to Miss! / 50 By Betsy Beckwith


SPOTLIGHT 


NationWide Used Auto Parts Climbs to the Top of the Heap in


New York, New York / 53 By Lynn Novelli


Recycling Automotive January-February 2016 | Volume 36 Number 1





January-February 2016 | Automotive Recycling 3


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