January 2023
EasyJet Celebrates World Kindness Day by Creating Special Moments for Customers
EASYJET and easyJet holidays have celebrated World Kindness Day by creating special moments for its customers in the airport, surprising unsuspecting travellers with easyJet return flights and easyJet holidays vouchers. World Kindness Day has been observed annually across the globe for over 30 years and this year easyJet is spreading a simple message: it’s easy to be kind.
With the help of a hidden A warm welcome and great service
are what our brilliant easyJet crew are famous for.
-Robert Birge, Chief Customer Officer
camera and an actor who just can’t stop losing things, easyJet crew have been giving back to passengers who show their kindness to reunite the airline’s actor with their lost passport while making their way through the airport by surprising them with free flights and holidays vouchers, with over 400 routes to 104 destinations from the UK across Europe, North Africa and the Middle East to choose from. Among those who received a gift was Philippa who was overwhelmed to be presented with
an easyJet holidays
voucher before returning home. She said: “It was a wonderful surprise to receive an unexpected gift from easyJet for an act of kindness that comes naturally to me. It gave me even more pleasure because I was on way home
from visiting my father who was in ICU, so this was a real lift and I am so grateful, being kind should never be difficult, it should be within us all.” Robert Birge, Chief Customer
Officer for easyJet said: “A warm welcome and great service are what our brilliant easyJet crew are famous for, so we loved taking the opportunity this World Kindness Day to surprise our fantastic customers as they headed off on their travels with a particularly special welcome from our crew, to celebrate their everyday acts of kindness.” Euan Hendry,
Senior First
Officer at easyJet said: “We were delighted to be able to spread some kindness to our fantastic customers in Liverpool for this year’s World Kindness Day and are proud to be part of our easyJet celebration to recognise and celebrate acts of kindness, no matter how small.”
www.nitravelnews.com
UPDATES | 7
EMPTY NESTERS TAKE FLIGHT!
EASYJET is looking to over 45-year-olds in new cabin crew recruitment campaign. Research shows 78% of British parents, aged 45 and over,
want to
take on a new challenge once their children fly the nest
‘Empty nesters’, parents whose children have left the family home or have started their own careers, and anyone looking
“I applied and found myself in Luton academy for training and I have loved it ever since.” - Cabin Crew Neil
for a new career challenge later in life, are among those being encouraged to apply.
The airline has seen a 27% increase in cabin crew over the age of 45 since 2018, including a 30% increase in those over 60 in the last year.
The campaign comes following recent
by easyJet which revealed that,
research in
a survey of 2,000 British adults over 45,
over three their
quarters (78%) said that they would like to take on a new challenge once children
have
flown the nest. Over half said (58%) they were most excited about starting a new career.
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