ISSUE 81 JULY/AUGUST 2016 FOR COMPANY TRAVEL & MEETINGS BUYERS
Small world The different ways SMEs manage travel
Deal or no deal? How to negotiate with airlines
Eyes on the prize Gear up for the 2017 Business Travel Awards
FUTURE TECH
EDITOR’S LETTER PAUL REVEL
HOW TECHNOLOGY WILL CHANGE THE WAY YOU DO BUSINESS BBT
JULY-AUG16.indd 1 24/06/2016 15:48 ISSUE 81
Editor Paul Revel Digital Editor Tom Newcombe Executive Editor Bob Papworth Managing Editor Mike Toynbee Art Directors Annie Harris and Javier Otero Designer Javier Otero Sub Editor Richard Rees Contributors Caroline Allen, Rania Apthorpe, Simone Buckley, Mark Caswell, Marisa Cannon, Catherine Chetwynd, David Churchill, Amon Cohen, Chris Crowley, Barry Dunstall, Nick Easen, Mark Frary, Rob Gill, Gareth Morgan, Ian Skuse, Jenny Southan, Jeremy Tredinnick, Paul Wait, Sarah Wynn Publisher Chris Mihalop Events Manager Emma Gordon Marketing and Circulation Kirsty Clark Production Manager Jamie Halling Editorial tel number +44 (0)20 7821 2715 Editorial fax number +44 (0)20 7821 2701 Email address
editor@buyingbusinesstravel.com Advertising tel +44 (0)20 7821 2733 Advertising fax +44 (0)20 7821 2701 Email
sales@buyingbusinesstravel.com Email
subscriptions@buyingbusinesstravel.com
Front cover image: Javier Otero
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Managing Director Julian Gregory Editorial Director Tom Otley
© 2016 Panacea Publishing International Ltd. The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions.
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BUSINESS AS USUAL...
UNLIKE THE HYSTERIA we’ve seen from politicians and campaigners on both sides during the EU referendum process, business travel professionals are looking at the result calmly and rationally. As Amex GBT vice-president Jason Geall says: “It’s important for the business travel community
to remember nothing is going to change overnight.” (See Yourspace, p93.) Other industry bosses speak of resilience in the sector, confidence, engagement and supporting customers – though nobody denies it’s going to be a bumpy ride for a while. Corporate travel reflects business activity; and business people have said to me it is vital now to let your international trading partners – both in and outside Europe – know that you are committed to them. Therefore, they say, face-to-face meetings may be particularly important at the moment. Currency and market volatility sees both winners and losers. And while there are potential red-tape headaches around visas and borders somewhere down the road, this is something those trading in the dynamic markets of Africa and Asia deal with on a daily basis. Meanwhile, at BBT we’re continuing to tackle the topics that matter to you, from new travel healthcare technology (p20) to SMEs (p50) to building airline relationships (p38). And we continue to host live events that bring value to our travel buyer community (p17-18). Anyway, what about more down-to-earth things – like champagne and glittering trophies? Yes, unbelievably it’s time to start thinking about the 2017 Business Travel Awards. Crafting that winning entry does take time and effort, but you know it’s worth it – and easier if you start now. See p44 for all the details.
Good luck!
COLUMNISTS
Amon Cohen is a specialist business travel writer, conference moderator and media trainer. p34
Gareth Morgan is a political lobbyist and director with Cavendish Communications (
cavendishpc.co.uk). He is an advisor to the GTMC. p36
Paul Wait is chief executive of the Guild of Travel Management Companies (
gtmc.org). p95
Caroline Allen is the Association of Corporate Travel Executives’ regional director (
acte.org). p95
Ian Skuse is a partner in Blake Morgan’s Aviation team (blakemorgan.
co.uk). p97
Simone Buckley is chief executive of the Institute of Travel & Meetings (
itm.org.uk). p98
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