CAN YOUR ORGANIZATION’S CULTURE INFLUENCE YOUR DECISION-MAKING?
By Chris Young
Decision-making is a frequent occurrence in our daily lives. As aviation professionals, the choices that we make can certainly have critical implications on the outcome of a flight or maintenance activity. When selecting between several options or different courses of actions, we often do so unconsciously without reference to the influences that might drive our decision. We often do not realize that there are underlying stimuli that can motivate our choices. Studies have shown that there is a definitive relationship between culture and decision- making strategies. We belong to what Allan Stewart describes as “high-reliability organizations.” Due to the catastrophic potential of our work, it is critical that safety culture and decision-making align to enable the best choices.