WHAT’S NEW? ISM HERALDS SUCCESS OF
‘TECHNOLOGY DAYS’ Intergrated Security Manufacturing (ISM) has hosted
the first of a series of ‘Technology Days’ in Oman to demonstrate the design, development and thinking behind the latest Physical Security Information Management (PSIM) technology.
ISM, whose Genesys PSIM platform is already installed in a number of high security sites throughout the Middle East, organised the events to promote the key considerations in specifying a PSIM solution: system architecture (i.e. how the system works, its resilience/ redundancy, the impact of networks etc); ease of use (including the simplicity of operator training); and life- cycle costs (and the overall return on investment).
Petri Hitches, ISM Sales Manager Middle East said that the response to the presentations had been overwhelming: “The days were designed to be informative and educational, to heighten the awareness of what today’s PSIM systems are able to achieve and what makes a project successful. They were extremely well received.”
Audiences included high-ranking officials from the regulators and local law enforcement agencies, as well as consultants, security integrators and end users responsible for various critical infrastructure projects.
The Technology Days were in part co-hosted by Ingenuity Technologies LLC of Oman. ISM intends to organise and announce further dates later in the year.
www.ism-uk.com
CLOUDFM DELIVERS ON NEW
BPP CONTRACT Just months into their partnership with university and professional education providers BPP, Cloudfm is already significantly reducing the FM expenditure of their new client – with a saving of 23.8% on quoted works to date.
“As an organisation it was clear that we needed to make a significant change to the way we manage FM. The TFM contract we formerly employed simply wasn’t delivering the level of service and efficiency our customers and stakeholders expect, and we recognised the need for far greater control and visibility,” said Maggie Parker, Head of Property, Facilities and Customer Service at BPP. “Cloudfm’s real-time solution and unique processes give us the oversight we require, and the confidence that our estate is being managed effectively, both in terms of quality and cost.”
The multi-million-pound, five-year contract began in June 2016. Cloudfm manages the maintenance for the whole estate of 20 training facilities across the UK, using their team of engineers, focusing on Planned Preventative Maintenance (PPM).
The Average Job Value (AJV) has already been reduced by 19.6% – this important figure is the truest measure of FM expenditure value possible. By factoring in all jobs, covering both PPM and Reactive Maintenance, even including quoted works and snagging, AJV offers a much clearer picture of the cost involved in keeping an estate compliant and avoiding businesses disruption through breakdowns.
“Right at the start of the contract it became clear that the compliance reporting by the incumbent provider was insufficient, and in fact levels were lower than those our client was expecting,” explained Sheaun Carpenter, Account Director at Cloudfm. “Our forensic approach to the audit process, where every compliance certificate is checked rather than just a sampled, revealed the true picture. This transparency enabled us to work with BPP to very quickly raise compliance levels.”
Working in partnership, BPP and Cloudfm have been able to significantly improve standards across the estate.
“We’ve been delighted with Cloudfm’s commitment to innovation and quality, which tallies well with our own ethos,” Maggie concluded.
www.cloudfmgroup.com www.tomorrowsfm.com TOMORROW’S FM | 09
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