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be of greater value if they know what type of information may have an impact on restoration decisions.

As the certifying body for professional damage management practitioners, the British Damage Management Association (BDMA) works closely with a number of industry bodies to increase transparency and collaboration across related sectors. Over 1,500 insurers and loss adjusters, for example, have completed a bespoke BDMA training and accreditation programme, giving them greater insight into damage management best practice and, as a result, enabling more effective on-site communication between the two parties.

A similar pathway can be available to Facilities Managers, either through the BDMA’s public training courses or via an in-house programme tailored to requirements.

A NEW BRITISH STANDARD A further resource that Facilities

Managers are likely to find extremely valuable is the new British Standard for Damage Management, due to be published before the end of this year.

BS12999: Damage Management – is a code of practice for organisation and management of the stabilisation, mitigation and restoration of properties, contents, facilities and assets following incident damage.

It will provide recommendations for good practice in organising and managing the generic processes carried out by damage management practitioners in cases of property damage caused by a wide range of incident types. It covers activity from incident occurrence to completion of the recovery phase, including interaction with other parties involved at various stages of the process, and will facilitate communication between those who may need to be aware of an incident’s status at any time.

STRONGER TOGETHER Increasing collaboration between

key stakeholders has resulted in

a number of improvements in the management of property claims.

Each time there is a major incident affecting high volumes of property, the response is informed by lessons learned from previous events. However every incident, large or small, can present unique challenges that need to be assessed and taken into account.

Facilities Managers can make an important contribution to the ongoing improvement of damage management, in the aftermath of water and fire damage incidents, through sharing their own knowledge and expertise. Being aware what a damage management practitioner may need from you, and knowing what you can expect from them, could make a difference to getting things back on track more efficiently and keeping interruption to a minimum.

“OVER 1,500



The forthcoming BDMA Conference provides an opportunity to find out more about property recovery and restoration, the importance of sharing knowledge between disciplines and the collaboration that results in the best possible outcomes for all involved.

With all sectors working together to develop enhanced planning, response, and prevention strategies, the impact of future incidents will continue to be better managed and contained.

THE BDMA CONFERENCE Stronger Together is the theme

for this year’s event which brings together speakers, delegates and

exhibitors from across the property claims spectrum.

The programme covers both practical application and strategic issues related to property damage. On Day 1 delegates have a wide choice of presentations and workshops providing an insight into core activities following water and fire damage, as well as specific technical topics such as the resistance of building materials to water ingress, measuring moisture content in concrete and the use of forensics. They will also hear case studies on the Glasgow School of Art fire and the response to the flooding on the Somerset Levels.

Day 2 has a strategic focus, with key speakers from a variety of stakeholders who will highlight progress achieved in the management of property claims and consider the strategies that will provide a framework for the future.

In addition to contributions from the Cabinet Office, Environment Agency, Association of British Insurers, Chartered Institute of Loss Adjusters, the National Flood Forum and the British Standards Institution, two major research projects will be showcased. ‘Co- ordination of Flood Response’ is a detailed study undertaken by the Chartered Insurance Institute’s New Generation Group, and a joint research project by Lancaster University and Save The Children into ‘Children, Young People and Flooding’ are both eagerly anticipated.

A wide ranging industry exhibition is held alongside the conference, and the event culminates in the Industry Awards Dinner.

The BDMA Conference, which only takes place every two years, offers an excellent introduction to this industry, providing an opportunity for delegates to explore all aspects of property damage, identify areas of interest and speak with those involved in different sectors of the industry. TOMORROW’S FM | 25

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