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RETAIL & DAYTIME CLEANING


unsightly dirt and dust and often can only be reached by rope.


Additional problems can arise outside the building too. For example, pigeons, the curse of many a building manager, were


at the heart of the problems that Harlow’s Harvey Centre management team needed help to resolve.


Our contract with the shopping centre encompassed a high-level clean, including signs and gutters and the installation of pest proofing measures, such as netting and spikes in high locations. This action helps to protect air conditioning units, and in doing so saves the centre further maintenance and cleaning costs.


When the external façade at County Square Shopping Centre, in Ashford, Kent, was showing signs of a build-up of dirt, grime and pollution we were called in to give it a new lease of life and create a better first impression for visitors.


That job was undertaken in the evening to minimise disruption, but other tasks will often require daytime work. Either way, safety is paramount and temporary barriers to keep people from walking underneath work are needed.


www.tomorrowscleaning.com


“Every shopping centre is in competition with other retail outlets and high street shops. Ensuring people experience clean,


useable and safe facilities can strongly influence the time and money


customers spend in a retail environment and whether they come back.”


WHAT’S UP? Once you look at carrying out tasks above head height, the risks increase. It’s important to ensure proper risk assessments are carried out and only people with the correct training and equipment are allowed to carry out the work. Accidents and injuries are even worse for reputations than a tarnished appearance.


Slips, trips and falls remain a major cause of workplace accidents and if the work isn’t carried out properly, then shoppers will be equally as at risk as the cleaning operative.


There are a variety of ways to effectively and safely reach the higher-up tasks, including rope


access, cradles, mobile elevated work platforms (MEWPs), temporary scaffolds or water-fed poles. Make sure anyone employed to carry out the tasks has properly assessed the risks and has been trained to use the relevant equipment.


A FRESH LOOK So if you’re part of the management team at a retail outlet or shopping centre maybe you should take a fresh look at your environment and see if you’re maximising the appeal for customers.


If not, call in experts who can, to paraphrase a famous beer commercial, help ‘refresh the parts that others cannot reach’.


www.camsupport.co.uk Tomorrow’s Cleaning April 2016 | 71


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