Gazetteer
Your holiday price: what’s included • Accommodation on board • All meals and snacks throughout your cruise • Complimentary tea and coffee at selected venues • Use of leisure facilities including gym, swimming pools and Jacuzzis
• A wide choice of on board activities and lectures throughout the day
• All evening entertainment • Captain’s Drinks Party and Gala Buffet (Gala Buffet not available on Short Breaks)
• All port taxes for UK ports, Scottish ports of call and UK airport departure taxes (where collectable in advance)
• Baggage porterage between your room and the drop-off/ pick-up point
What is not included • Travel to/from your port or airports • Flights and transfers, unless booked and paid for as part of a fly-cruise holiday
• All drinks on board (optional ‘All Inclusive Package’ available on selected cruises)
• Shore Tours • Hairdressing, health, beauty treatments, and selected fitness classes
• Personal laundry and dry cleaning • Passports and visa costs • Holiday Insurance • Government levies or taxes introduced after publication of this brochure
• Discretionary gratuities to the crew, drivers, guides, etc. on board and ashore
• Evening dining at The Grill restaurant on Balmoral, Braemar and Boudicca, and the Black Watch Room and The Poolside restaurants on Black Watch
• Chocolates and beverages from The Bookmark Café
How much luggage can I take? Luggage allowance Your luggage allowance will vary depending on the type of cruise you have booked. If you are sailing from a UK port 200lbs (90kgs) of luggage is allowed. For safety reasons no one piece should weigh more than 20kgs. On fly-cruises, your allowance will be subject to the conditions imposed by the air carrier and will vary from airline to airline. On scheduled air services, the free baggage allowance in economy class is normally 20kgs. On Fred. Olsen operated charter flights, the allowance again varies from airline to airline and is subject to change at the start of each fly-cruise season. You will be advised of the allowances on your flight prior to your fly-cruise. Please note excess baggage charges apply. Please check when booking and on receipt of your holiday tickets. Always pack your travel documents, valuables, fragile items and any medication for your journey in your hand luggage. We strongly recommend that you carry dress/suit carriers as hand baggage since these can get damaged when passing through the room baggage scanners. Some UK ports will actually insist upon you carrying these on board.
Prohibited items To ensure a safe and secure environment for our guests and crew, there are strict regulations regarding items that may be considered to be an offensive weapon (in particular knives, including skean- dhus with a blade of over 7cm). Any item found will be confiscated. Alcohol brought on board will be confiscated and returned to you prior to disembarkation. If you have any concerns about items that are prohibited, please check clause 7.2 of the Terms and Conditions for full details.
Regional flight connections for UK departures Should your selected cruise not depart from a port near you, regional flights from around the UK may be booked. Prices start at £145 per person, flight only, or from £210 per person to include transfers to/ from the ship. Flights are subject to availability and conditions apply. We regret this option is not available in conjunction with ‘Anchor’ or selected promotional fares. Please ask for details.
UK departure ports Fred. Olsen ships sail from ports around the UK. The use of smaller ports which have fewer cruise departures does mean that guest facilities at some of these locations are very limited and not comparable to the larger south coast cruise ports. For your own comfort we therefore ask that you follow the check-in times (not embarkation times) detailed on your final holiday documentation, sent to you within two weeks of your sailing date. Details of regional port facilities can be found on our website
www.fredolsencruises.com under the ‘Before you Cruise’ section.
Proximity of destinations In all ports of call, we aim to dock the ship as closely as we can to the destination. Often we will be walking distance or a short bus ride from the local centre. A shuttle bus may sometimes be provided, either by Fred. Olsen or the local port authority (a nominal fee usually applies). It is sometimes the case that the port is further away. Where this arises, it may be necessary to book a tour to visit the main destination (although it may also be possible to travel there by taxi or public transport). This is shown as “from” within the cruise itinerary (for example, “Oporto [from Leixões]”). We aim to keep these instances to a minimum.
Foreign currency service Fred. Olsen Cruise Lines have appointed City Forex (FCA id 524412), a specialist provider of foreign exchange services, as preferred supplier of foreign currency for all four ships. City Forex offer a unique service for passengers: order your foreign currency before your cruise departs and it will be available at Guest Services on board at the beginning of your cruise*.
Advantages of this service include: • Competitive rates – guaranteed better than M&S, the Post Office or high street banks
• Remove the worry of postal deliveries or collection from the high street. Your pre-ordered currency will be waiting for you on board
• No commission charges and buy-back price guarantee on U.S Dollar, Norwegian Kroner and Euro notes, only when exchanged on board
• No guesswork with exchange rates, since your rate is fixed at time of order, not collection
• No hidden transaction costs normally associated with making purchases using your credit card ashore
To order currency for your cruise call 020 7621 0090, visit
www.cityforex.co.uk or email
cruiseorders@cityforex.co.uk
Orders must be made at least four working days before cruise departure (may be longer during Bank Holiday periods, please check with City Forex). Please quote your booking reference, cruise code and departure date. Telephone orders can be placed with City Forex 08.30 – 18.00 hrs Mon to Fri. Payment by credit or debit card is accepted, however some may attract a charge. Payment must be made at time of order. * Service may not be available where cruise embarkation is at a port outside the UK.
Clothing Daytime wear is casual: comfortable shoes are essential for going ashore, sightseeing and walking on deck, and as the sun begins to set, a lightweight jacket or coat is recommended too. During the day, the
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