PRODUCTS & EQUIPMENT
reported. This enables engineers and technicians to address problems and take corrective actions. With TRUCONNECT Remote Monitoring, the crane usage can be optimized by identifying how operator training could improve the safety and productivity of worksites. A variety of operating data regarding equipment usage is compiled periodically at the Konecranes Remote Data Center. Easy-to- interpret graphical reports can be brought on-demand or emailed to users on a predetermined schedule. Where Remote Monitoring is in place, a focused selection of critical status data, such as overloads and overheats, can be transmitted by email or text message soon after the event occurs so that prompt action can be taken as necessary. Remote connection availability
is included in new Konecranes equipment but can also be installed as a retrofi t to existing industrial cranes. The remote connection is based on a diagnostic unit that collects detailed information from the crane and sends it back to the Konecranes Remote Data Center through a highly secured connection. The Remote Data Center analyzes and compiles the information into a report that can be viewed online. Currently, TRUCONNECT Remote
Monitoring is available for CXT cranes for industrial applications, and for SMARTON and other engineered cranes for heavy applications.
Real-time Service
TRUCONNECT Remote Support off ers customers 24/7 access to a
About Konecranes
Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Konecranes provides productivity-enhancing lifting solutions as well as services for lifting equipment and machine tools of all makes. In 2014, Group sales totaled EUR 2,011 million. The Group has 12,000 employees
at 600 locations in 48 countries. Konecranes is listed on the Nasdaq Helsinki (symbol: KCR1V).
www.konecranes.com More information: Konecranes
Lena Ansorge, Marketing & Communications
Lena.ansorge@
konecranes.com | Phone +49 6103 7333-235 | Mobile +49 162 2824233
www.internationalmetaltube.com IMT September 2015 7
INDUSTRY NEWS
Easy-to-interpret TRUECONNECT graphical reports can be sent on-demand or emailed on a predetermined schedule. © Konecranes
global network of support centers, with crane experts and specialists available to provide remote support and troubleshooting in the case of a breakdown or indication of a fault. Through a remote connection, the Konecranes experts at any of these support centers are able to access and troubleshoot the equipment and use the data to better understand the issue and identify corrective action.
The benefi ts of connecting the crane to Konecranes experts are evident: Remote Support begins troubleshooting soon after a breakdown or other event to minimize downtime as well as troubleshooting for problems that require high-level technical expertise. It also helps to identify the need for corrective on-site maintenance actions and spare
parts. Responsive support 24/7 from one easy point of contact, available by phone or email ― even for extremely remote locations.
More information:
Lena.ansorge@
konecranes.com Phone +49 6103 7333-235 Mobile +49 162 2824233
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