Features FEATURED BLOCK


Contemporary interiors are complemented by some original features such as window seats and original sashes


management perspective, is the fact that the Fair Mile development is part of a wider community. Residents pay into a service charge pot that pays for the management of not only the building that they live in but also towards the management of the grounds which fall under a different managing agent. This has led to considerable confusion but


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Cleaver Property Management has overcome this by ensuring that regular communications are issued to all residents. “We also act as an intermediary for the residents, so instead of saying ‘that’s not our job’ we are instrumental in getting the issue raised with the correct agent and following it through until completion,” Jane explains.


In the last six months, residents have been encouraged to get involved and are in the early stages of creating a Residents Association. It will take a while for this to bed in but Cleaver Property Management will support the residents throughout the transition from being a freeholder-managed to a resident- managed site.


Issue 21


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