Contents


Introduction Chair’s Foreword ....................................................................................................................3 Chief Executive’s report .................................................................................................... 4 A Forward Look ..................................................................................................................... 5


About IPS About Us .....................................................................................................................................6 Highlights of 2014 ................................................................................................................. 7 Achievements against strategy and business plan ...........................................8


Achievements against strategy and Business plan Practitioner Authorisation and Supervision ......................................................... 9 Entity Authorisation and Supervision ................................................................... 10 Consumer and Stakeholder Engagement ......................................................... 11 Education and Standards ............................................................................................. 13 Enforcement ......................................................................................................................... 14 Capacity and Capability ................................................................................................ 15


Financial review ................................................................................................... 17


Annexes Annex 1: Annual Report of the Admissions and Licensing Committee 2014 ........................................................................................ 18


Annex 2: Annual Report of the Professional Conduct Panel, Disciplinary Tribunal and Appeals Panel 2014 ......................... 25


Annex 3: IPS Complaints and Disciplinary Function Customer Satisfaction Surveys - Analysis of responses from CILEx members 2014 .............................................................................. 31


2 Professional standards for specialist lawyers


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