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Figure 3: How the national analysis is used as a learning tool (n = 39).


Used in educational sessions Emails to staff groups Used in the comparison of


local versus national trends Shared at meetings


0 (11j) Generation of plan for approval


(6d) Communication of appointments to patient (11o) Management of process flow within planning (13I) Movements from reference marks (13bb) On-set imaging: recording process


(11n) Recording of patient specific instructions (12f) Accuracy of data entry


(6a) Bookings made according to protocol (10j) Documentation of instructions (13aa) On-set imaging: approval process (13i) Use of on-set imaging


(13z) On-set imaging: production process 0 20 40 60 80 100


Number of incident reports -9-


120 140 160


Figure 2: Patient pathway coding (TSRT code in brackets) breakdown of top themes across patient pathway out of 1692) September to November 2014.


, (796 10 20 30 Number of incident departments 40


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