TECHNOLOGY It provides one single
database structure which allows instant access to guest profiles and
enables staff to schedule appointments for any site
The module means that central reservation teams can book appointments
What’s your top spa module? Multi Site Solution, launched in 2010, is a fundamental part of Core by Premier which covers all areas of a spa business.
Robert Whitehead Corporate sales manager Premier Software
Why is Multi Site Solution important? It provides a single solution to suit both standalone and multi-location environments. The design of the system provides one single database structure, which allows instant access to guest profiles and enables staff to schedule appointments for any site.
What are the key module features? Central reservation teams can utilise the Call Centre functionality, providing a
seamless service for guests. The revenue from all bookings, mail-order products and vouchers can be allocated to the relevant location, while still keeping an eye on the performance of the operator. Stock inventory can be monitored by head office using the module, reports can be set up and pricing and promotions can be created and set for all sites.
How do spas use it? The Multi Site Solution module offers a seamless management tool, allowing all activities to be monitored and controlled by a head office location.
Spa-kit.net keywords: Premier Software
Another key aspect is the management of information, spas can market to the voucher purchaser as well as the redeemer
What’s your top module for spas? Voucher Management, which came to market in 2008, enables operators to manage voucher expiry, redemption, fulfilment, online purchase and giving change via voucher credit as well. This is all handled quickly, swiftly and only for those with the right access levels.
What are the key module features? Most software systems allow operators to manage vouchers, however we manage all aspects of voucher management and fulfilment. Customers can buy a voucher in the spa or online with our fully integrated websites, and our system does the rest. We also offer the ability to hold stock on behalf of spas if required. Another key aspect is the management
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of information, spas can market to the purchaser as well as the redeemer.
Stefan Drummond CEO EZ Runner
How do spas use it? Spas have their own vouchers linked to products and services, such as packages or treatments. They also manage third party vouchers such as those by Groupon or the likes of Spa Breaks. Using Voucher Management, spas can track these third party redemptions and cross reference any reports to reconcile. A number of spas offer gift cards as well, so our system will track, load and manage usage of these too. Operators use various reports to track and manage liabilities. The other main area is fulfilment and marketing.
Spa-kit.net keywords: EZ Runner
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