[INDUSTRY NEWS]
Samson Awarded Circle of Excellence by National Business Research Institute
> Samson, the worldwide leader in performance rope, has again received the Circle of Excellence Award from the National Business Research Institute (NBRI). This prestigious award is given to companies earning the distinction of Customer Satisfaction Excellence from NBRI. In 2014 NBRI conducted a survey on
behalf of Samson to measure customer satisfaction. NBRI has more than 30 years of experience in conducting scientific research for businesses and has identified issues and survey topics that are universal to all organizations. They provide survey results which reveal trends unique to Samson customers and also benchmark survey results against other companies within an industry classification. To qualify for the Circle of Excellence
award, Samson had to score at or above the 75th percentile when measured against NBRI’s
Benchmarking Database. NBRI conducted a similar survey on behalf of Samson in 2011. The 2014 survey showed an overall 5% improvement in customer satisfaction, with 97% of respondents indicating that they would recommend Samson to others. Tony Bon, Samson CEO, reports, “We are
once again pleased to receive this recognition and to be rated so highly among industry peers. We continue to be most interested in how we are measuring up to the expectations of our customers. We are committed to providing the best customer experience in the industry and we are grateful to our customers and survey respondents for providing feedback to help us improve. Our goal remains continuous improvement and we are always striving for 100% customer satisfaction.” y
Market Leaders Team up to Deliver a DNVGL-qualified Deepwater Lowering System
> Cooperation between three companies developing innovative solutions for deepwater
installation has led to the introduction of a new system capable of handling heavy loads at depths of well over three kilometers. The companies involved are Deep Tek,
which provides a wide range of services to the oil and gas, salvage, scientific research and deep water mining sectors; Lankhorst Ropes, a world leading rope technology innovator and manufacturer of high performance synthetic ropes; and DSM Dyneema, the producer of Dyneema® ultra-high molecular weight polyethylene fiber. Working closely together, the three
companies have developed a fully integrated system based on Deep Tek’s drum winch technology for deploying and recovering payloads in even the deepest waters. Deep Tek has developed and patented a spooling pattern that allows multiple layers of synthetic fiber rope to be spooled onto a load bearing winch drum with no risk of cutting in. Lankhorst has created a new rope design with fully optimised fatigue and load bearing characteristics for use in the deepwater lowering system. This rope is based on DSM Dyneema’s DM20 XBO fiber and a proprietary coating technology.
How to Locate Hook Number
See hook markings.
Frame number is followed by a single letter P, T, V, S or M.
Hook Frame Number Single 1.6 2.5 4 5 6 8
10 12 16 20 25 32 40 50 63 80
100 125 160 200
10 12 16 20 25 32 40 50 63 80
100 125 160
200 250
Standard
Duplex 2.5 4 5 6 8
Flapper P/N Heavy-Duty Positive-Locking
M291805106 M291807106 M291805106 M291807205 M291805004 M291805005
LATCH KIT
FOR EUROPEAN SHANK HOOKS
M291807005 M291807007
M291805006 M291807006 M291805008 M291807008 M291805010 M291807010 M291805012 M291807012 M291805016 M291807016 M291805020 M291807020 M291805025 M291807025 M291805032 M291807032 M291805040 M291805050 M291805063
M291807040 M291807050 M291807063
M291805080 M291807080 M291805100 M291807100 M291805125 M291807125
M291805160 M291807160 M291805200 M291807200
STANDARD HEAVY-DUTY
POSITIVE-LOCKING lock pin not shown
We stock a full range of DIN hook forgings
14 JANUARY-FEBRUARY 2015 WIRE ROPE EXCHANGE 100A Sturbridge Rd.
Charlton, MA 01507 USA 1.508.248.3941
sales@millerproducts.net www.millerproducts.net
DIN 15401 SINGLE HOOKS DIN15402 DOUBLE HOOKS
IN STOCK - Attachment hardware included
RFN 25V 12345-6
DIN-15402 Y = 185
RFN 25V 12345-6
DIN-15401 Y = 255
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