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Annual Report 2013-2014 q Local Laws


Local Laws are developed to deal with important community safety and peace and order issues. They often apply to noise, fire hazards, abandoned vehicles, parking permits, street stalls, disabled parking, furniture on footpaths, graffiti, burning off, animals in public spaces and nuisance pests.


Horsham Rural City Council has the following Local Laws: q Meeting Procedures Local Law Number 1 q Community Local Law Number 3 q Community (Amendment) Local Law Number 4


Council is committed to ensuring that these Local Laws are interpreted and applied consistently with the 20 human rights contained in the Charter.


Local Laws are available on the Horsham Rural City Council website www.hrcc.vic.gov.au or by contacting the Municipal Offices on telephone (03) 5382 9777.


Customer Service Charter Horsham Rural City Council has drafted a new Customer Service Charter and is in the process of reviewing the Staff Standards Procedure. Both the Charter and the Procedure set out the standards to ensure that customer service is provided in a way that respects human rights. Horsham Rural City Council is committed to providing professional and quality services to external and internal customers.


Training


During July and August 2013, a representative from the Victorian Equal Opportunity and Human Rights Commission introduced Horsham Rural City Council staff, management, and Councillors to sessions on Human Rights. Core content of the sessions included The Victorian Charter, The Equal Opportunity Act and Dispute Resolution options.


Eleven sessions were held for indoor and outdoor personnel, Home and Community Care staff, the Executive Management Group and Departmental Managers, plus an Executive Briefing for Councillors. Two hundred and twenty-six staff attended these sessions.


Settlement Program


Wimmera Development Association, the peak economic development organisation for the Wimmera Southern Mallee region is supported by Horsham Rural City Council. Wimmera Development Association runs a Settlement Program which provides assistance to eligible migrants in the Wimmera.


Jellybeans Multi Cultural Playgroup


Jellybeans is a multicultural playgroup that is run by Horsham Rural City Council. Jellybeans is supported by the Wimmera Settlement Program and a team of volunteers. Sessions are held fortnightly throughout school terms. Jellybeans offers an opportunity for children from different cultures to have fun, make new friends and develop new skills through informal play. It also provides a social opportunity for parents and carers.


Digital Community Strategy In 2013, Horsham Rural City Council adopted a Digital Community Strategy. The purpose of the Digital Community Strategy is to ensure that all members of the community have the opportunity to engage with technology if they wish to do so. For the full report, refer to page 41.


OASIS Wimmera


Established in 2010, OASIS Wimmera is a multicultural social group that supports and assists overseas migrants to integrate into Australian society and understand the cultural transition between Australia and their country of origin. OASIS Wimmera organises regular social events, providing people with an opportunity to get to know each other and learn about the Australian culture.


Horsham Rural City Council was involved in the establishment of OASIS Wimmera and is an ongoing supporter of this important community group.


Disability Access and Action Plan Council’s Disability Access and Action Plan, 2013-2016 was adopted on 15 July 2013. The Disability Access and Action Plan identifies goals and actions to reduce barriers created by attitudes, practices and structures, to ensure that all people can participate equally in the life of our community. The vision states that “everyone has a responsibility and role to play in enabling people of all abilities to fully participate in the life of the community”. The plan contains 68 actions which are to be implemented over the life of the Plan. For the full report, refer to page 33.


Portsea Camp


Horsham Rural City Council continues to support the Portsea Camp which aims to provide a safe, caring, healthy, educational and recreational environment for the children of Victoria and New South Wales, with a major focus on those who are from a low socio economic background or have special needs. This year, 16 children and one staff member from Horsham Rural City Council attended the camp. For the full report, refer to page 32.


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