Annual Report 2013-2014 q
56
Aged and Disability Services Audit
In February 2014, the Community Care Common Standards (CCCS) Review (Audit) took place for all Home and Community Care (HACC) services. This review looked at Council’s governance processes, the processes of the HACC Living at Home Assessments/Service Specific Assessment and Review Assessments, and the evidence of the client directed services with goals. Further, the audit checked that clients have signed off consent for services and that all staff and volunteers have been police checked.
The CCCS was an opportunity to review our service with the contracted agency, Australian Healthcare Associates, with the final report highlighting a number of improvements and opportunities which are currently being processed. The next review will take place in three years.
The CCCS Audit was followed with a review of the Active Service Model and finally by the reassessment of the HACC Diversity Plan 2012-2015.
The goal of the Active Service Model is for people in the HACC target group to live in the community as independently and autonomously as possible, therefore the review of our work practices surrounding the process of reablement of clients was a priority.
The priorities to review in the HACC Diversity Plan 2012- 2015 were aligned with the State priorities of the Victorian Department of Health Diversity Plan. The Diversity Plan priorities surround Dementia, Mental Health, Aboriginal and Torres Strait Islanders, Rural Remote clients, the financially disadvantaged, the Cultural and Linguistically Diverse, and Access Barriers for Special Needs Groups.
Moving forward, the HACC Program is going through changes that will impact on all persons over 65 year in the next few years, with funding being transitioned back to the Commonwealth on 1 July 2015. Horsham Rural City Council are to receive funding for the three years following 1 July 2015, and are currently working with the Municipal Association of Victoria to try to maintain the strengths in training, planning and supporting persons who are eligible for the HACC program, that Victoria is known for.
RISK MANAGEMENT
Horsham Rural City Council recognises that Risk Management is an integral part of good management practice and through an Enterprise Risk Management (ERM) approach is committed to establishing an organisational culture that ensures effective risk management.
Managing risk is an increasingly important aspect of Local Government, and one that requires commitment across the whole organisation. Council manages it’s risks to maximise opportunities and minimise losses. Council’s risk management supports informed decision-making and encourages the identification of opportunities for continuous improvement through good governance and best practice.
Horsham Rural City Council has a risk management framework in place, which includes Council’s Risk Management Strategy aligning directly with the International Standards AS/NZS ISO 31000:2009.
Council’s Risk Management Strategy for 2014-2015 demonstrates the commitment to risk management, and to foster a continuous improvement philosophy to risk analysis and statistical reporting. The key strategies for risk management are to further embed a culture of risk management at both the strategic and operational level.
Our level of risk maturity continues to develop and over the last 12 months Council has further monitored and implemented risk management in its activities and business processes.
Outcomes achieved include:
q Risk Management Committee Meetings Conducted – Four (August 2013, November 2013, March 2014 and May 2014)
q Risk Management Committee merged with Executive Management Group – August 2013
q Risk Management Strategy Reviewed – May 2014 q Definition of Risk Appetite Statement Reviewed – May 2014 q Business Continuity Plan Reviewed – June 2014 q Business Continuity Policy developed – June 2014
q Trialling of new CAMBRON Risk Management System – June 2014
q Introduction of a new Risk Management system will provide further refinements and analysis of Risk Management reporting which will continue to strengthen the management of risk at Horsham Rural City Council.
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