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CODE OF CONDUCT I


n a largely unregulated market, AIPP members voluntarily commit to be bound by a professional code of conduct, including a Dispute Resolution Procedure if things


don’t quite go to plan. This means that the AIPP can enforce disciplinary action against its members if they don’t follow this code, providing added reassurance to international property buyers that a company is committed to being professional and accountable. While by no means guaranteeing everything will


proceed perfectly, dealing with an AIPP member should give you, the buyer, increased confi dence that there is somewhere to go and a process in place to deal with issues arising from the purchase. The AIPP Code of Conduct covers many areas,


with members signing up to codes covering Sales, Training, Legal and Dispute Resolution. To read the full Code of Conduct, or to raise a


complaint that the Code of Conduct has not been followed, visit www.aipp.org.uk or email enquiries@aipp.org.uk. We believe that in joining the AIPP and signing


up to this commitment, our members demonstrate their willingness to be accountable to their clients. We think this should recommend them to you when considering which agent, developer, lawyer or service provider to use.


AIPP MEMBERS SHALL... “…adhere to the highest standards of honesty and professional


integrity both in their dealings with the public and in their dealings with each other.” …conduct their affairs with integrity and dignity. …refrain from misleading statements and exaggerated claims in


their dealings with sellers, buyers and potential buyers. …take all possible steps to avoid confl icts of interests and shall decline to deal with any transaction where such confl icts arise. …if they are developers or sales agents, make it clear that they are


or represent the Seller of a property. In any other case the Member must make clear their status and whose interests they represent. …always recommend the use of an independent lawyer for


international property transactions. …not require potential buyers to sign binding preliminary


purchase contracts without giving them reasonable opportunity to refl ect on the contract and to obtain legal advice. …comply with all applicable local laws, including tax laws.”


AIPP CONSUMER GUIDE 37


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