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WHAT THE BADGE MEANS


We recommend our members and their services but you need to realise what AIPP membership means – and what it doesn’t – so you know what help is at hand


T


he badge of AIPP membership is a reminder to you, the consumer, that a company must follow professional standards and act with honesty, integrity and transparency. When you see that


a company is a member of the AIPP, it means that they have voluntarily agreed to follow and be bound by the industry Code of Conduct. By using AIPP Members to buy property


overseas, you get reassurance that a member must act professionally as well as recourse to the AIPP if problems occur.


Remember your responsibilitiesas a buyer Buying with an AIPP member does not mean you can close your eyes and hand over your money – there can be no such assurances or guarantees given. You have a responsibility to ensure you are informed and protect yourself when buying property overseas just as you would when you buy property in your own country. However, you should take some comfort from the fact that our members have voluntarily agreed to self-regulation and each has been checked before being accepted; AIPP’s qualifi cation requirements are based on professional experience. All member companies have also agreed to be bound by our Disciplinary and Dispute Resolution Procedures. We have taken action against our own members and will continue to do so where suitable.


How companies become AIPP members For companies to qualify for membership, we ask for a trading history in the international property market of at least three years. Alternatively, some members qualify on the basis that the person (or one of the people) running the company has extensive previous experience of, or relevant to, the international property industry. All applicant companies must provide third party references, and all applicants sign a declaration confi rming that they follow all applicable laws in any relevant country, including the need to be


34 AIPP CONSUMER GUIDE


licensed wherever applicable. It is not possible to check whether all the correct licences are held by each applicant company but it would be a breach of our Code of Conduct not to have the correct licences where necessary. AIPP Members pay an annual membership fee to the asscociation.


What we don’t do AIPP membership does not provide any guarantee as to the services or products provided by a member, and the AIPP doesn’t have a compensation scheme. If you fi nd yourself in dispute with an AIPP member as a result of any agreement or contract made with them, this can be referred to our dispute resolution scheme or alternatively recourse should be sought via appropriate legal channels. We investigate any complaint that a member is not


working in accordance with AIPP’s rules. AIPP has a disciplinary procedure and any complaint that an AIPP member has breached our rules or code of conduct will be investigated. AIPP does not buy or sell property and does


not provide legal, fi nancial or tax advice. We leave this to our members. Our ultimate aim is to have all companies selling


international property working to AIPP standards. Such a market would be a better, safer environment for you, the buyer of property overseas.


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