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technology 25


Integralis posts record revenues


Integralis AG, a global provider of IT security and information risk management solutions and the IT security arm of NTT Communications Group, has announced record revenues of €204.9 million for 2012, an increase of 15.1% over the previous year.


The company’s financial success reflects its ongoing transition to focus more on high-end Managed and Professional Services (MAPS), in line with changing market conditions and global business drivers. The evolution of the Integralis business, initiated in 2011, will continue throughout this financial year and beyond as it positions itself as a ‘trusted adviser’ to organisations looking to be agile but secure in the current economic climate.


Simon Church, CEO, Integralis AG, said: “We are seeing a constantly shifting business landscape with several dominant factors driving it – big data, cloud, mobility and social networking and collaboration. While these are having a profound effect on how businesses grow and retain customers, there is also a continued focus on driving efficiency and increasing visibility across the organisation. Plus, there’s the need to attract and retain the right talent and exploit new markets – and all of this against the backdrop of a continually evolving threat environment.


“As a result, we have invested heavily in our consulting and professional services capabilities (currently numbering more than 500 business and technology consultants), supported by investment and resources from our majority shareholder, NTT Communications to meet demand.”


Software company TDB to expand


Bracknell-based IT software company TDB Holdings is set for expansion after securing £500,000 of investment finance from Santander’s


Breakthrough programme. The investment will result in 14 new jobs.


TDB Holdings, which trades under the TDB Fusion brand, is a specialist provider of IT and data centre management solutions. The company was formed in 2002 by brothers Colin and Richard Aurelius as a reseller and systems integrator of third party IT management software, including fault monitoring and reporting, performance monitoring and configuration management for IT operations. In 2007 they began expanding the business with the development of the Federosä suite of products. The company now works with both national and international customers in the design, implementation and integration of IT management systems as part of a unified service management strategy.


TDB will use the funding to increase its sales and consultancy teams to help grow and service its customer base, as well as investing in the expansion of its software development operation.


Centre for cybersecurity to open at university


A global centre for cybersecurity will be opened at the University of Oxford, foreign secretary William Hague has announced. The centre, based in Oxford Martin School, will receive £500,000 a year from the national cyber security programme.


The Global Centre will work to help countries develop comprehensive plans to deal with online threats. The Government will provide £1 million in total to fund the centre for the next two years.


It will act as “a beacon of expertise” said Hague. “The new centre will co-ordinate global work on cyber- threats and cyber-policies which will help protect the UK’s security.”


Globally, threats are mounting, and countries around the world are keen to increase their levels of cyber security. Hague added: “there is wide international agreement that we need to increase global efforts to raise cyber security.”


Part of the Oxford centre’s remit will be to ensure that countries have the necessary skills, workforce and technology to tackle online threats.


THE BUSINESS MAGAZINE – THAMES VALLEY – MAY 2013 www.businessmag.co.uk


Importance of IT hardware maintenance


Following the major RBS/ Natwest system crash in March which was due to a hardware failure and cost the bank £175 million in lost transactions, hardware maintenance is back on the agenda for IT departments everywhere. Efficient IT maintenance is a crucial component in ensuring successful business continuity when things go wrong. Given the rise of online trade and tighter links between suppliers and customers as well as the increasingly critical role of IT in meeting escalating compliance requirements, it is essential that IT solutions are not only robust, but that downtime is minimized.


Advantages of single points of support


There’s no question that keeping on top of the plethora of multi-vendor maintenance contracts can be a headache and this is where Ultima Business Solutions maintenance team can help. Ultima’s maintenance team can ease the pressure by offering a single point of management and escalation. Without fail, organisations will incur IT downtime – but it won’t necessarily be due to a hardware failure. That’s why Ultima’s maintenance support doesn’t just focus on repairing the hardware fault. Ultima acts an extension of the client’s IT support team to ensure a smooth ‘restoration of service’. With guaranteed fixed contracts, customers know their systems will be operational within their SLA. Ultima currently manages over 240 customer maintenance contracts, covering areas including operating system software maintenance; disaster


Mark Pickin


recovery services; European maintenance; and business critical services. Through such a contract, businesses achieve a timely and satisfactory conclusion to what can be a long winded and complicated process.


Need for cost-effective solutions


“We know how to get the best from each of the vendors we deal with – Cisco, HP, IBM, Oracle, Dell – and this level of service will be passed on to our customers” explains Mark Pickin, business manager of Ultima’s maintenance solutions. “We are very conscious that customers IT budgets are being restrained in this economic climate and so we have driven our maintenance partners into new initiatives such as ‘call capping’ schemes to remove the ‘insurance’ from break fix and have introduced ‘low call volume’ discounts as a means of consistently reducing our customer’s maintenance costs. In essence, we offer a one-stop solution tailored to an organisation’s exact requirements which offers cost savings and, most importantly, peace of mind.”


Details: Maintenance solutions Mark.Pickin@ultimabusiness.com 0118-9027330


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