Carr Gomm’s Kilimanjaro Climbers


People we support and relatives’ survey


Thank you to everyone who returned the surveys during both quarters – feedback is always useful to help improve the services that we provide.


In Quarter 2 of the 1087 surveys sent out to people supported we received 210 back; a response rate of 19.3%.


The response rate for surveys sent to relatives was 29.7%; 178 surveys were issued with 53 returned.


In terms of overall satisfaction with the service provided, 92% of people supported were ‘satisfied’ or ‘very satisfied’ and feedback from relatives indicated 84.91% of people were ‘satisfied’ or ‘very satisfied’ with the service received.


In Quarter 3 of the 811 surveys issued 168 were returned; a response rate of 20.7%, slightly up on quarter 2 as noted above.


(Continued from page.1) The brave 25 arrived into the 30 degree heat of Moshi, Tanzania, on Valentine’s Day and began their adventure…


The Machame route – also known as the “whisky route” – begins at the Machame Gate entrance to Kilimanjaro National Park and the first day of trekking was about 12km all uphill through the rain forest. As light faded, the group left the rain forest and arrived into camp to find their tents erected and a feast of food being prepared. Days two and three involved crossing valleys, clambering up steep ridges, traversing moorland and feeling the effects of altitude sickness – sore heads, loss of appetite and general grumpiness!


Day four began with a near vertical scramble up the Great Barranco Wall, before the trek meandered through alpine desert and under


massive glaciers. Always “pole pole” (slowly, slowly). Day five was a shorter trek - but tough as the oxygen content in the air was so low – to reach Barafu Camp for rest and a few uncomfortable moments of sleep.


Current fundraising total: £30,000


We did it.


For Andrew and David - and the other trekkers - their dream has been caught. But that is not the end of the story. It is time to chase a new dream…


For a longer narrative and more photographs, check out www.facebook.com/CarrGomm.


Keep Warm with this Apple Crumble Recipe


Ingredients (serves 4) 4 large apples 150g/ 6oz plain flour 175g/ 7oz butter (chilled and cubed) 150g/ 6oz brown sugar ½teaspoon of cinnamon 2 teaspoons of fresh lemon 75g/3oz caster sugar


To Serve- Crème Fraiche


Method Preheat oven to 190c/ 375f/ gas 5. Brush an oven proof dish with a little melted butter and leave to one side.


For the crumble combine the flour, butter, sugar, and cinnamon in a bowl and with


your fingers rub together until mixture resembles rough breadcrumbs.


Peel and core your apples, slice roughly and place in a bowl. Add the lemon juice and toss well to coat your apple.


Place the apples in the bottom of your dish, sprinkle over your crumble mix and pat down.


Place in the middle of the oven and cook for 30 minutes until crumble mix is golden brown and apples are tender.


When ready, spoon into portions and serve with a generous blob of crème Fraiche.


www.homeheathelpline.org.uk Carr Gomm Newspaper | Page 7


Day six – summit day – began at 23:30 on day five! Setting off between two glaciers to reach Stella Point for breakfast as the sun rose over Africa, and then overcoming punishing mental and physical challenges to reach Uhuru Peak: the highest point in Africa.


The response rate for questionnaires sent to relatives was 18.1% a fall from quarter 2. 188 questionnaires were sent to relatives and 34 returned.


90% of people supported indicated they were ‘satisfied’ or ‘very satisfied’ with the service provided, similar to quarter 2 and feedback from relatives indicated 82.4% were ‘satisfied’ or ‘very satisfied’, again similar to quarter 2.


Whilst we understand that people sometimes prefer to remain anonymous we would ask that if you have a specific issue which you would like addressed, to include your name, this allows us to contact you directly and hopefully resolve it.


Home Heat Helpline


The Home Heat Helpline advises people who are worried about paying their fuel bills and keeping warm during the winter. It also gives advice to low-income households in urgent need of heating help and information. It is free to call and is open 9am-6pm Monday to Friday, and 10am-2pm on Saturdays.


A good way to save money and reduce your energy bills is to take steps to make your home more energy efficient. Not only will it cut costs but it will help the environment too.


Little things such as turning your thermostat down or switching to the new energy saving light bulbs can help, while insulation and replacement boilers will save you money — and you may qualify for a grant or discounts to help with the cost.


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