EDUCATION Reinvent
yourself! Assumptions in the industry are usually based on “the way business is
done” or "we’ve always done it this way.” In looking for updated and innovative methods, get reenergized with new and refreshed
programs that bring your center up-to-date with today's competitive market. Learn the latest methods in marketing your center in today's environment. Discover inventive ways to cut your costs and improve your yields. Invest in your business. Invest in yourself. Invest in your people. When you do invest in your employees, the best options in the industry are with Bowling University. Train More. Be More.
Te BPAA Education Department has a simple goal: To empower our membership by arming them with the knowledge and tools to grow their business.
Over the next few pages, you will see the centralization of industry training with
www.bowlinguniversity.net. Te website is a one-stop, user-friendly location for staff training, manager skills development and an industry accreditation with the award-winning Online Training and Management Certification Program.
In partnership with Anne Arundel Community College, in-depth online training offers bowling centers the ability to train individuals for positions within their businesses 24/7. Just one course in customer service or time management can save or grow your customer base, equating into $1,000’s to the bottom line.
If in-person training is more to your liking, the BPAA School for Bowling Center Management is still the industry’s benchmark for traditional bowling center managers or potential managers.
BPAA rolled out its first School of Entertainment Center Management in the fall of 2012. Tis school is perfect for those who are, or could become, high-level operational managers in bowling-anchored entertainment centers.
I was certain the way things were done when I bought this center 21 years ago aren't the way they are done today. Te School for Bowling Center Management showed me how to reinvent my center and my thought process.
Scott McLean — Owner 21 years Lumberton Bowling Center Lumberton, NC
❘ 3 Bowling University
► Online Training and Management Certification — Online Staff Training Courses and Individualized Certification Projects
► School for Bowling Center Management
► School of Entertainment Center Management
► Staff Training Programs — Welcome to Bowling, The First 30 Days, Customer Satisfaction, Food and Beverage Service, Clean It Up!, Human Resource Management, Safety Training
► Additional Training & Management Aids — Operations Toolbox, Risk and Legal Management booklet, Managing for Success, Managing a Top-Notch Staff, Managing a Great Bowling Center, Exceptional College Bowling Programs, Bowling Center Job Descriptions, Marketing Bowling Centers in the Real World, Bundle Offer, Videos and Handouts
► Revenue Growth Programs — Coach It Up! Customer Interaction CD-ROM, Coach It Up! Online Course, Coach It Up! Quick Fix CD-ROM
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