in this issue
Destination Resort’s Darrell Metzger, p32 Dolder Grand Spa, Switzerland, p58
Global spa management training scrutinised, p38
5|Editor’s letter: The wellness challenge Liz Terry on the competition between wellness and conventional medicine
14|Letters Consultants Sonal Uberoi and Peter Anderson on the complexities of treatment menu engineering
18|News US$25m hot spring and wellness centre underway in Xiangshan, China; AW Lake appointed master spa strategist for Dubai Pearl
26|Ask an expert: Overbuilding Are large, extravagant spas and treatment rooms really sustainable? Or is it time to wise up about spa design? Katie Barnes reports
Leading spa design by Jean-Michel Gathy, p64
32|Interview: Darrell Metzger Destination Resorts is creating world-class tourist developments in Malaysia on behalf of the government. Jennifer Harbottle speaks to the man heading it all up
38|Investigation:
The learning curve – part one On the eve of a new GSWS study into the state of spa management training globally, we launch a three-part series to delve into our industry’s educational off ering and operational needs. Rhianon Howells gets studying
44|Research: Closer look Leonor Stanton analyses the fi ndings from PKF’s latest Trends® in the Hotel Spa Industry study and gets the reaction of top spa professionals
8 Read Spa Business online
spabusiness.com / digital
58| Dual purpose Switzerland’s renown Dolder Grand Spa has an off ering to satisfy its onsite, longer-staying guests as well as local day spa customers. Katie Barnes pays a visit to this standout facility
64|Design: Jean-Michel Gathy T e owner of Asia-based design company Denniston has worked on some of the world’s leading spas and resorts. Jennifer Harbottle fi nds out about his passion for creativity
SPA BUSINESS 2 2012 ©Cybertrek 2012
52|Profi le: Susie Ellis SpaFinder Inc president and the face of the Global Spa & Wellness Summit talks to Rhianon Howells about the art of uncovering up-and-coming industry trends, ethics and the importance of innovation
© 2011 DESTINATION RESORTS AND HOTELS SDN BHD. ALL RIGHTS RESERVED
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