This page contains a Flash digital edition of a book.
RESORT SPA Dual Purpose


The renown spa at the Dolder Grand in Zurich is one of the best in the industry and is serving as a destination spa for hotel guests and an urban spa for local city visitors


KATIE BARNES » MANAGING EDITOR » SPA BUSINESS T e resort dates back to 1899 and was a ‘curhaus’ focusing on health and relaxation T


here aren’t many hotel general mangers who ‘get’ spas. It’s a common challenge convincing the head of the hotel about the value a spa brings. Not so at the


Dolder Grand in Zurich, Switzerland. Man- aging director T omas Schmid says: “T e spa’s an important revenue stream, but, it’s more than that, it’s a PR tool and people are drawn to us because of the it.” He’s also a fan of treatments, albeit the less fussy ones, he says: “It’s the touch that’s important but I’m not so keen when it gets complicated.” It’s fi tting then that Schmid should head


up a resort which has one of the most renowned spas in the industry – one that’s had spa professionals and spa-goers fl ocking to it since its opening in April 2008 following a chf440m (us$481m, €366m, £297m) trans- formation of the entire property (see p60).


Curhaus roots Schmid has had a career in spa resorts, hav- ing previously worked as assistant general manager at the Bad Ragaz mineral and heal- ing spa in Switzerland. He started at the old Grand Hotel Dolder in 2003 and was keenly involved in its four-year overhaul, he says: “it was a once in a lifetime job to be involved in the closing of a hotel and the planning and reopening of a new one.”


Added in 2008, the spa was inspired by Japanese (above) and European cultures Originally opened in 1899 on a hill over-


looking the city, Grand Hotel Dolder was a ‘curhaus’ where locals escaped for rest, active leisure and the feeling of being close to nature. “T is history of health and wellness was the reason for adding a spa,” says Schmid.


“With fresh air and trees, the destination was made for this and people expect it.” With the idea that a spa would be a


major feature – not just an aſt erthought or squashed into a basement – Schmid began extensive travels to research spas from Japan, Brazil and New York to those in major Euro-


58 Read Spa Business online spabusiness.com / digital


pean cities. Careful thought was also put into choosing US-based spa specialist Sylvia Sepielli, who owns the SPAd consultancy and has created leading spas worldwide includ- ing the Pangkor Laut Spa Village in Malaysia (see sb05/2 p108). “It was important to have someone who would be prepared to compro- mise, but who could also bring something unique and new,” says Schmid.


European and Asian infl uences Situated in one of two new wings, the beauti- ful 4,000sq m (43,055sq ſt ) Dolder Grand Spa


SPA BUSINESS 2 2012 ©Cybertrek 2012


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100