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COMPANY PROFILE Biossentials


Level 2, No 2 Jalan 27/70A, Desa Sri Hartamas, Kuala Lumpur, 54080, Malaysia


Tel: +603 2300 2909 Fax: +603 2300 0878 Email: info@biossentials.com Skype: biossentials www.biossentials.com


Background briefi ng Founded in 1999 by health professionals Dr Lynn Lim ND and Joanne Bruce ND.


Main products Award-winning Biossentials – ’life essentials’


– offers a certifi ed cruelty-free range of over 200 professional and retail aromatherapy, spa and beauty products with a unique innova- tive and fresh approach. We ensure each product brings vibrant and effective results gently and organically. Quality of ingredients is important to us and our passion for aroma- therapy essential oils ensures their fragrant energy is found in many of the facial and body care products in our range. Our commitment to nature is our main


priority. Our products are produced in small batches for optimum freshness. Our nature- inspired Professional Spa Collection range includes: pure therapeutic essential oils, mas- sage oils, aromatherapy facial care collection, tropical spa traditional body treatments, aro- matherapy body scrubs, body wraps, soaks, creams and lotions, slimming and detox marine wraps, hair care, spa furniture, accessories and supplies. The Biossentials Retail Collection offers


natural products for face, body and hair con- taining pure plant essences to gently nurture and refresh. We care for our environment and


www.spahandbook.com


minimise wasteful packaging practices, use recycled materials where possible and ensure our product ingredients are earth friendly.


Additional products and services We provide ongoing support including per- sonalised on-site training and product support. Our comprehensive professional training manuals and DVD series to strengthen and optimise the client experience. We work closely with our partners to develop unique and customised spa treatments and services that refl ect their philosophy and business.


Unique selling points We specialise in offering a comprehensive range of fragrance-free base products which can be personalised via the application of our essential oil range. Our therapeutic-grade pure essential oils and blends can also be used to personalise our massage carrier oils. The Biossential aromatherapy range, traditional and marine body scrubs and body wraps are freshly prepared, and our facial care prod- ucts are customised according to our clients’ skin requirements. In addition, we can assist our business partners with their menu and treatment options.


How many spas do you supply? We supply more than 100 spas worldwide.


Joanne Bruce ND, founder


Top clients Four Seasons Spas, Malaysia, Beirut and Maldives; Hyatt Regency Spa, Sabah; Life Spas, Hilton; Coco Spa, Maldives; Banjaran Hotsprings Retreat; and Ayura Spas, Berjaya Resorts.


Where in the world? Australia, Bulgaria, China, Hong Kong, Kuwait, Malaysia, Singapore, Africa, Lebanon, the Maldives and the Middle East.


Plans for 2012 We will debut our new Chantara Spa brand in Doha, Qatar. Located within the leisure complex, The Venue, the spa will offer female guests the ultimate rejuvenation of mind and body in inspired surroundings. We will expand our product presence, particularly in the Middle East and Europe, and create fur- ther opportunities for Chantara Spa. We will introduce several new certifi ed organic body care products and a new range of amenities and commence distribution in Qatar.


2012 trade shows Beauty Professional and Cosmo Beauty.


Who’s who? Joanne Bruce, founder; Lynn Lim, founder; Joyce Lee, marketing and brand manager.


spa business handbook 2012 131


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