This page contains a Flash digital edition of a book.
contents


7 Welcome Everyone’s talking about regulation andcontributorsto this issue of Flat Living areno exception. Themagazineisright behind ARMAas it worksto clampdownon rogue agents.


NEWS


9 Wereport on theappointment of ARMA’s newCEO, the Chamonix- Electraacquisition of Peverel andthe TrinityChainbowblock managementmerger.


lifEStylE


15 living the high life Love it or hate it,Gavin Betty showsusinsideStrataSE1, London’s tallest residential tower.


18 Curtains and blinds EmmaSmithmeasures up those finishing touches thatmake your homereally special.


ADViCE


21 technology OnyourmarksWefindout how easy it is forblocksofflatstoget satellitepackagessuchasSky Sports.


23 insurance flooding: is yourhomeat


risk?Homeowners could find themselves withoutcover for flood damage from2013.Bill Gloyn explainswhy.


25 Environment the great insulation debate


Alan Peake-Payne outlines one quick energy-saving idea that doesn’t cost the earth.


27 finance When a little tough love is


needed SLCSolicitorsexplains howRMCscan tightenupon service charge collection.


OpiNiON


28 BobSmytherman Leaseholdquestions have been raised in theHouse of Lordsin recentmonths but is anyone listening, asks the FPRA chairman?


29 JohnWilliams Arguing in favour of cutting Red Tape in the property management sector.


30 paulRobertson Our guest columnist argues that flatownersare beingpenalised forchanges in commercial property insurance.


31 letters Strongerregulationfor managing agents; the Red Tape Challenge andblock insurance valuations.


34 Regulation Giving the tiger sharper teeth


Paul Crookand SuePetri ask whether or not ARMA’s plans for stronger self-regulation will make agents more accountable to residents?


ARMA


38 interview Michelle Bankstalks to Lesley Davis about her newrole at ARMAandher plans forthe future.


40 ARMAsurgery BruceMaunder Taylor answers your leaseholdquestions.


43 WhatARMAdoes GeraldineShortalloffers some tips for dealing with problem agents.


44 ARMAdirectory ARMAmember listings.


59 34 18 9


4


Spring2012 Flat Living


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68