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“


HighestMember Satisfaction among CommercialHealth Plans in theNewYork- New Jersey Region, Two Years in a Row”*


by J.D. Power and Associates


Health care is constantly changing, but our dedication to ourmembers never will. You Deserve the RedShirt Treatment.


® independenthealth.com


*Independent Health Association, Inc. received the highest numerical score among commercial health plans in theNew York-New Jersey region in the proprietary J.D. Power and Associates 2010-2011 U.S.Member HealthInsurance Plan StudiesSM


andMedicaid). Proprietary study results are based on experiences and perceptions ofmembers surveyed December 2010-January 2011. Your experiences may vary. Visit jdpower.com. ©2011 Independent HealthAssociation, Inc.


. 2011 study based on 33,039 totalmember responses,measuring 13 plans in the New York-New Jersey Region (excludesMedicare


www.pef.org


The Communicator October 2011—Page 17


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