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Dolby Medical and Medisafe tender success
Decontamination
tender.Companies celebrate the award by NHS Greater Glasgow and Clyde to supply washer disinfectors
D
olby Medical Products and Service and Medisafe International, manufacturers of washer disinfectors, are delighted to announce the
successful award for the supply, installation and servicing of Pico washer disinfectors to dental practices across NHS Greater Glasgow and Clyde. This award, made in late 2010, represents the single largest contract made in the history of the two companies and comes after a very rigorous and demanding tendering process. Over 200 dental practices will receive the machines in a carefully planned and executed implementation process. Derek Gordon, Service &
Decontamination Manager for Dolby Medical, said: “This award is a clear marker for the Dolby and Medisafe business philosophy; we work towards long-term partnerships offering strictly impartial advice and choice. We believe in straight talking and, because of Dolby’s unique ability to supply and support a wide range of machines from different manufacturers, this really makes things a lot easier for dentists in the setup and operation of their local decontamination unit (LDU).” In late November 2010, following an
extensive and rigorous tendering and evaluation process, Greater Glasgow and Clyde announced the award to supply, install and service the LDU equipment to over 200 dental practices within its area of responsibility. This award was the culmination of years of preparatory work. Dolby Medical, based in Stirling, along with Medisafe International, the Bishop’s Stortford-based manufacturer of high quality washer disinfectors, was chosen because of the unrivalled combination of equipment quality, total lifetime costs and the ability to offer the highest levels of after
58 Scottish Dental magazine
sales and service support. The installation process began as soon as the statutory standstill period ended. The implementation process was designed by Derek Gordon in conjunction with the clinical leads at Greater Glasgow and Clyde and began in late December. Although disrupted by the inclement weather that struck the whole of Scotland, it continues to make good progress. This takes the form of a three-stage plan which involves Dolby personnel liaising directly with the dental practices and project man- aging each installation on a practice by practice basis to ensure that the best solution, meeting individual practice needs, is achieved. The stages commence with an initial
survey visit to each dental practice, during which an assessment is made on the readiness of the LDU for the installation of the practice’s chosen machine. Any remedial building works or services are identified and a process started to get the practice premises ready. Next, and upon completion of identified works, a date is set for the delivery of the machine. On delivery the machine is installed and a brief test run of the equipment is undertaken in situ. Finally, the machine is fully commissioned and validated to SHTM standards and each practice receives one- to-one training in the correct use and care of their new equipment at handover. The machines selected by NHS Greater
Glasgow and Clyde are the Pico XXL and the Pico Benchtop washer disinfectors. These machines offer unrivalled value for money and are both easy to use and maintain. Both of these machines will
be maintained and serviced to the manufacturers’ standards, in line with the latest changes in agreed practice. This recommends a six-monthly service visit and a full annual service and revalidation visit. With this agreed change, effective focus lies with the dentist to take responsibility for the weekly and monthly calibration checks on the machines. As part of the Dolby/ Medisafe offering, the statutory log book necessary for the recording of practice testing is being provided free of charge for year one. LDU staff will also be fully trained in the correct procedures to be followed in the safe running and maintenance of the products at the point of commissioning. The log book is a key part in the full induction pack provided free to the practice. The document also includes details of the recommended detergents, filters and replacement parts needed for the machines as well as the contact details of key members of the supporting staff. Although the award is based on a two-stage rollout plan spread across 2011, 60 per cent of the equipment will be installed and fully operational by the end of March 2011, marking the end of the first phase. 2011 sees an exciting opportunity for NHS
Greater Glasgow and Clyde to enable and support dental practices across its area in operating their LDUs to the highest possible standards. Dolby Medical, by offering impartial advice and support over the years, along with Medisafe, is delighted to be an integral part of their plans. Derek Gordon of Dolby Medical went on
to say: “We are delighted after such a rigorous and demanding tendering process to be chosen for this task and are very grateful to be given the opportunity to work alongside the health board on this project. Dolby Medical aims to take the ache out of LDU management.”
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