The evolution of electronic ticket data


and online ticket payments revolutionized how the department handles parking tick- ets. With information about a vehicle instantly available, parking enforcement officers participate in fine collection by immobilizing and towing vehicles with outstanding tickets. Offenders can clear their accounts quicklywith the online pay- ment of fines and fees. Sometimes, fines are paid by the time the officer calls in the boot information. The focus now is finding more ways for customers to conveniently pay park-


ing meters and avoid tickets. Through Duncan Solutions, the cities of Urbana and Champaign and the university part- nered on developing one debit system that could be used withmeters in all three entities. The CashKey program has been tremendously successful, and the depart- ment has been considering adding a pay by cell phone program. When I accepted the Finance Depart-


ment job with Urbana in 1981, I didn’t think I was moving into what would even- tually become a bona fide profession, that of a parking professional.WithAmerica’s


love for personal vehicles, the parking pro- fession is nowcategorized:municipal, col- lege/university, airport, hospital, garage operator, valet…and the parking profes- sion is here to stay.


Delora Siebrecht can be reached at Delora3850@msn.com At an Urbana City Council meeting last year, the Mayor pro- claimed June 11, 2010, as “Delora Siebrecht Day in honor of her service to the City in the Finance Department.”


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