p24-25 feature Feb26 23/2/10 15:01 Page 25
ttglive.com
technology knowledge
Up to 30% off
global car hire
same as the next agent,” added Whittle.
Comtec, one of the largest suppliers to
TI staff
agents, said dynamic packaging was only
part of the solution.
discount
Chief technology officer Humphrey
Sheil said: “Ultimately, agents want
Book yourself an Alamo car online and
to close a sale however they can,
and this is what informs our
enjoy a fantastic Travel Industry discount
Travelconnect system.
a73 Save up to 30% in the USA & Canada
“We are rolling this out to replace
on Fully Inclusive, or Alamo Gold which
our old Travelcat system, but we are
covers additional drivers and a tank of fuel
doing it gradually, as most customers
want bespoke extensions. a73 Save up to 15% on Fully Inclusive in the UK,
“Travelcat was a back-office
Europe and rest of world destinations
rather than a selling system.
With Travelconnect, the content
Just book it, relax and enjoy the ride!
is so rich that agents can turn the
Click
www.alamo.co.uk/ttg
screen around and show it to the
customer.”
or call 0870 400 4516 quoting
Among the new features are Google
TRADE for Fully Inclusive
Maps integrated with hotels and places
and RP for Alamo Gold
of interest.
Standard terms and conditions apply. Not to be combined with any other offer. North America Fully Inclusive & Gold discount is up to 30% off
Vertical Group is celebrating 25
alamo.co.uk pay locally rates. Rest of world discount is up to 15% off
alamo.co.uk pay locally rates. Travel Industry ID will be required at the
time of rental to qualify for the discount. Additional drivers must be over 25 years of age. Tank of fuel is not included in Manhattan locations.
years of its Tarsc travel agency software,
and plans an enhanced customer
management system later this year.
Agents will only have to enter
a customer’s details once
before targeting them
with offers to suit their
preferences.
Communications
manager Amanda
innovative
Taylor said:
“Agents in-
travel technology
creasingly
have their solutions
own hotel
stock in
favourite destina-
tions that they
agency & operator
know well, and we
front/back office solution
can provide websites so
they have that stock at fully integrated customer
their fingertips.
relationship management
“They must supply a complete
service, including add-ons such as
front office availability engine
currency, or they risk losing the customer.”
Vertical Group has also developed a call
management system for homeworkers, using Voice
white label & e-commerce solutions for travel
over Internet Protocol (VoIP) technology.
Call centres can be operated remotely using
homeworkers, with the team leader keeping in
total call
management solutions
constant touch.
0800 983 0000
www.verticalgroup.co.uk
■ Is your agency investing in upgrading its
technology? Email
letters@ttglive.com
26.02.2010 25
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