p32 KC Dec18 16/12/09 09:00 Page 32
knowledge college
ttglive.com
The best courses
of 2009 – and the
star students!
“I enjoyed taking the Virgin Atlantic train- BEST DESIGN.
ing modules and felt they increased both Winner: Warner Leisure Hotels
my knowledge and sales performance.” Bourne Leisure launched a dedicated course
Laura Parsons, Carlson Wagonlit Travel showing agents all they need to know about
Warner Leisure Hotels. Agent feedback has
been positive especially in terms of overall
BEST E-LEARNING AWARD. INFORMATION. design as the course includes lots of imagery
Winner: Worlds of Discovery AWARD. as well as useful product information.
Worlds of Discovery’s Winner: Rail Europe
new course has been a Rail Europe created an “Excellent – I did not realise how much
huge success this extensive 10-module course there is to do at Warners.”
year with more and made good use of the menu Joan Hill, Travel Counsellors
than 800 course function by adding a wide range
completions in just two of supplementary information AUDIENCE AWARD.
months. Agent feedback has as well as making good use of Winner: Mauritius
been very positive thanks video functionality. Mauritius proved a winner in 2009 with
to the excellent course more than 1,000 people taking the course, an
content and simple, “The course is very useful, incredible level of user engagement, narrowly
elegant design. and I learnt information beating Continental Airlines.
which will be invaluable for
“I loved this course. I can future clients.” “I thought the course was excellent,
now sell this product Nick Richardson, concise and to the point.”
without any problems.” Reed & Mackay Jackie Wall, Vacation World
Sarah-Marie Bridson,
Regency Travel Holidays
AGENT AWARDS. 5 Amy Waterson Barrhead Travel
“Very enjoyable course, easy to follow, These agents have taken the most 6 Elaine Hennessey Midlands Co-operative Travel
gives you fantastic knowledge and courses across the TTG Knowledge 7 Rebecca Hamer Toucan Travel
confidence with the products.” College/Online Travel Training platform this year: 8 Melanie Smith Ian Allan Travel
Karen Wallis, First Choice 9 Kerry Denwood Thomas Cook Signature
1 Emma Stubbs Future Travel 10 Deirdre Lomer-Hedges Burgess World Travel
BEST HOSTED.COURSE. “I love doing training because it
Winner: Virgin Atlantic can only improve the level of Emma receives champagne and a £25 shopping
Virgin Atlantic created its own external agent service I am able to provide. I’m voucher from Cox & Kings and the rest receive
training in 2009, hosted by TTG Knowledge delighted to be TTG’s number one student!” bubbly and chocolates or £10 vouchers from NCL,
College and Online Travel Training. The course 2 Alana Stewart Barrhead Travel Worlds of Discovery, Cosmos Tourama, Attraction
proved very popular with agents, many cited 3 Talha Hassan Polani Travel World, Sun Resorts, Warner Leisure Hotels, Rail
the “fresh and funky” design of the course. 4 Cheryl Dawson Barrhead Travel Europe, A2Btransfers and Hilton Family Maldives.
Congratulations to all our winners! For the complete list of winning suppliers, runners-up and
students, go to
ttglive.com/ttgknowledge/2009stars. Happy Christmas and see you all next year!
Katherine Lawrey, supplements and training reporter
32 18.12.2009
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56