p4 news Dec4 2/12/09 21:37 Page 4
news
04.12.2009
In brief
Kiss: We will keep
■ Turkey tipped by Tui to be 2010 best-seller
Thomson and First Choice predict Turkey will
be their top-selling destination in 2010. The Tui
brands expect Egypt to rank second, followed 10% commission
by Mexico, Tunisia and Greece. Majorca, Cuba,
Croatia & Montenegro, Morocco and Costa Rica
make up the rest of the top 10.
Chris Gray.
One way could be to have fares appearing
Tui Travel posts full-year results, p14 KISS FLIGHTS has said it has no plans to without the commission when they were
follow other seat-only operators in dropping compared with different carriers, but have
■ EasyJet offers online baggage check-in service commission, and claimed it had already seen a commission added on at the point of sale.
EasyJet has unveiled a free online service for boost in sales since their move. He claimed that sales on Tuesday – the first
passengers to check in hold baggage. Customers Kiss boss Paul Moss, who heads up the day that Avro and Teleticket introduced their
with hold baggage can now check in online and seat-only operator, said he had no intention of new rates – were about 25% up on the same day
take their luggage to the bag drop point at the following Teleticket and Avro, which are moving the previous week.
airport along with their online boarding card. The from 10% commission to 0.1% and 0.01% Martyn Eyre, managing director of Flightline
airline will maintain its check-in desks at airports. respectively (TTG November 27). Essex, said his agency sold four times as many
“Kiss Flights has no plans to cut commission Kiss flights as Avro on Tuesday.
■ E-ticketing extended to P&O and Cunard from its 10% rate,” he said. “I weighed it up and Eyre said Kiss could get a further advantage
Complete Cruise Solution has started to offer at one stage we were going to go for it. if it dropped its free 15kg luggage allowance so
e-tickets for P&O Cruises and Cunard. The service “However, I could not see it making any differ- it could reduce prices further. Customers could
became available first for agents and customers ence to the bottom line, so if that is the case, then be charged for luggage, he added.
of Princess Cruises in October. It is now offered what is the point in upsetting your customers?” Moss also confirmed Kiss was in commercial
on Caribbean sailings with P&O Cruises from Avro and Teleticket said they had to make the negotiations with The Co-operative Travel
January 2010 and all Cunard cruises from April. change to stop their fares appearing more and said he would be “delighted” if the two
expensive than scheduled and no-frills carriers. businesses could work together.
■ Carnival orders new ship for launch in 2012 Moss said there were ways of ensuring that
Carnival Corporation has ordered a new ship for did not happen without dropping commission. ■ Greenacre U-turn: “We may sell Kiss”, p10
its Carnival Cruise Lines brand. The 3,690-berth
vessel, which will be the third in the line’s Dream
class, will be built by Italian shipbuilder Fincantieri
and is earmarked to enter service in spring 2012.
■ Ryanair levies no fee for prepaid card sales
Ryanair has named the MasterCard Prepaid card
as the only credit or debit card that can be used
on its website without a fee from December 1.
The no-frills airline previously offered free
payment only for the Visa Electron card but, from
January 1, that card will incur a £5 admin fee.
■ Flybe ‘could float next year for £300m’
Flybe could be floated on the stock market next
year and would be expected to reach a valuation
of about £300 million. A flotation could see a
windfall going to staff and investors, including
British Airways, which owns 15% of Flybe. BACK TO THE FLOOR: Tim Williamson, Thomson and First Choice’s customer director,
joins holiday rep Ellie Fish as he goes back to the floor at the Los Zocos Club Resort in
ttglive.com
For the latest news, reviews and comment
Costa Teguise, Lanzarote. Williamson has been helping staff organise meetings and
from the travel industry, visit ttglive.com deliver Tui’s new welcome messages to customer. Read his blog at ttglive.com/tim
04 04.12.2009
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