p55 jobs July 10 8/7/09 15:23 Page 55
Jobs
Olivia Hemmings
020 7921 8004
ohemmings@ttglive.com
For the latest vacancies, visit
ttglive.com/jobs
TTG ’s careers page gives you tips on how to develop
your skills and climb the travel ladder, plus the latest
on the jobs market and news of people on the move
A recruiter’s perspective: Jose Cofone C
AREER
AD
VICE
Nicki Tempest-Mitchell and Philippa Baines
People on the Move
Make the most of
Royal Caribbean Cruise Line has promoted
Nicki Tempest-Mitchell (pictured) to head of
increased interest
national accounts. She reports directly to Jo
Rzymowska, general manager for UK & Ireland. MY CLIENTS tell me they are seeing a sharp rise in
holiday booking enquiries, with more than 500
Philippa Baines (pictured) has joined A2Btrans- per day currently being received by some.
fers.com as sales development manager. She will This surge means many companies are now
be based from home in the Midlands recruiting for reservations consultants. In the past
and cover the UK. She was previously business two weeks, New Frontiers has registered numerous
development manager at Global Travel Group. roles throughout the UK, with salaries ranging
from £14,000 to over £20,000 plus commission.
Niels Andersen has been made the new chair- Client requirements vary but experienced travel
man at
Youtravel.com. He is currently executive consultants with strong personal travel and a deals for overnight airport hotel accommodation
chairman of technology company VectorCom- sales-focused personality are in high demand. plus parking can work out cheaper than two
mand. He replaces Nigel Jenkins who stepped Immediate starters are a bonus. If you are a top weeks’ parking alone.
down from the role last year for family reasons. seller, note it in your CV with figures to back it up. Otherwise, there are numerous ancillaries you
Now that more sales are coming through, agents can sell.
Dosomethingdifferent.com for example
Raffles Hotels & Resorts has appointed Gilbert need to ensure they capitalise on earning and offers over 1,000 worldwide experiences, tours
Madhaven as general manager of Raffles Tianjin, commission potential by maximising every call. and attractions. Sell these to your customer for the
China, which is due to open in February 2010. For example, if a customer is debating whether advantages that pre-booking can provide, such as
Madhaven brings a wealth of knowledge of to book because the holiday is £50 per person avoiding queues at popular tourist attractions.
the Raffles brand, having been with the group for more than their two-week holiday budget, show Also, practise overcoming objections and
15 years. them that the extra £50 divided by two weeks negotiation techniques in role plays with your
equates to just an extra £3.57 per person per day. colleagues, to help you hit that target.
The Hilton Maldives/Iru Fushi Resort & Spa has Ask them, “why miss out on your perfect holiday Now that the calls are up, making the most of
taken on Jean-Sebastien Kling as general for such a small amount?”. each and every one will ensure your sales, and
manager. He will oversee the hotel’s rebranding. Also, seek out hidden value bookings. Some therefore your commission, also increases.
He moves from the Conrad Istanbul and brings
more than 20 years’ experience. Jose Cofone is a senior account manager in the leisure travel division at recruitment firm New Frontiers
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