JUST PLANE CULTURE
SOME VALID DATA What I am going to provide here is information from the science approach that is objective (unbiased), reliable (re- peatable) and valid (measuring what it purports to measure). It is also counter-intuitive and contradictory to what we may have originally thought of as true. In our journey as supervisors and managers there have been certain inescapable truths that we have chosen to ignore and those are the ones that might prevent your organization from becoming a HPO. It is the soft stuff that we tend to avoid or not address but we have to deal with people, and people are mostly made up of soft stuff . The works that I have looked at are scientifi c research
papers that study HPOs, organizational behavior, organizational psychology and social psychology. They are diffi cult reads. They don’t supply simple solutions and might not supply solutions at all but raise more questions than they answer, fueling further research. Benjamin Franklin said, “In this world nothing can be said to be certain except death and taxes.” In science there are no absolutes, as that would imply that we have 100 percent vision of the future. I had a statistics professor tell me that when writing a research paper you “prove” nothing, you only show probabilities of occurrence. Science
shows statistical reference and inference, probabilities not possibilities, sequential reasoning instead of intuition, and evidential conclusions instead of subjective suppositions. In other words, “I have numbers to support what I say but there are no absolutes.” One thing we can be 100-percent sure of is that anyone who says they are 100-percent certain is not. Absolutes and all-inclusive statements imply perfection, and although perfection is one of those fallacies I will refer to, we should strive for excellence. What I intend to do in my articles in 2015 is to peek into the human side of not only HPOs but business and life in general. Why do we do what we do? Keep in mind that I will report on composite behavior that is statistically driven. If you reduce any statistic to its discrete elements, the statistic breaks down. For example, stating that a typical American family has 2.5 children is a valid portrayal of the population, but we will not fi nd that distinct family represented. The same anomaly occurs in reverse order: the characteristic of a discrete component disappears when the population is observed. You see this when one or a few items are falsely attributed to be representative of the population, called group attribution error.
HUMAN FACTORS SPECIALIST
To lower your accident rate to ALARP (As Low As Reasonably Practical) these products can help:
• Human Factors, SMS, CAR’s Set-up and Training
• Maintenance, Flight or Ground Crew Dirty Dozen Posters
• Aviation Safety Videos
• Aviation Safety Models and Much More
For more information on our products please visit:
System-Safety.com/Shop
Synopsis: Why Report Hazards? An inportant part of your job
SMS requires YOUR input in order to succeed.
You have the knowledge required to bring the Safety risks in your company to As Low As Reasonably Possible. (ALARP)
Anytime you experience a “near miss” (When an error on Your part or others almost results in an event) YOU must report it.
All errors or “near misses” will be treated as “Learning Outcomes.” Only Reckless errors will bring on possible discipline in order to ensure that
it does not happen again.
In the interest of Aviation Safety, the following have generously provided funding to make these posters possible In the interest of Aviation Safety, the following have generously provided funding to make these posters possible
# 4
Safety Management System (SMS)
A formal, systematic, error reduction, accident prevention program that manages the Safety risks
through ALL aspects of the company Gordon Dupont AME System Safety Services
EVERYONE HAS A ROLE TO PLAY IN SMS
Produced and distributed by
System Safety Services Web:
www.system-safety.com Email:
dupontg@system-safety.com Phone/Fax: 604 526-3993 ©2014
System Safety Services 23100 Willett Avenue | Richmond, BC Canada |
System-Safety.com | 604-526-3993 03 2015 22
Our new SMS Safety Awareness Posters are now available! View them on our website.
DOMmagazine
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68