FIGURE 50: Preventive Maintenance Work Order Timeliness, See Full Report, Page 78


FIGURE 51: Adherence to Cleaning Standards, See Full Report, Page 78


The safety of AOC’s employees is paramount to the success of the organization. AOC measures the effectiveness of safety programs through the injuries and illnesses rate that accounts for injury claims sent to the Department of Labor (DOL). The FY 2014 rate decreased from prior years. The number of reportable claims dropped by 6.6 percent (from 75 in FY 2013 to 70 in FY 2014). The number of lost time claims dropped 31.9 percent (from 47 in FY 2013 to 32 in FY 2014). This drop is a testament to AOC’s continued efforts to provide a safe work environment and educate staff on how to perform their job safely. AOC continues to improve its safety record, further reducing the injuries and illnesses rate to levels that are usually found in organizations comprised almost exclusively by office professionals.


In FY 2014 employees rated AOC’s commitment to safety through the agency-wide Organizational Assessment Survey. Safety returned the second highest favorability score (84.2 percent), immediately behind favorability with Strategy and Service (84.3 percent). These survey results confirmed the extent to which “Safety First” is deeply embedded in AOC’s ways of working. Table 32 and Figure 52 provide the trend data for this indicator. For FY 2009–FY 2011, the target is based on the Department of Labor’s Safety, Health and Return-to-Employment (SHARE)


TABLE 31: Performance Indicator—Injuries and Illnesses Rate, See Full Report, Page 78


TABLE 32: Injuries and Illnesses Rate, See Full Report, Page 78


FIGURE 52: Injuries and Illnesses Rate, See Full Report, Page 78

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