NEWS — SPECIAL REPORT
Tui Travel held its Smile Awards 2014 at its retail managers’ conference. JULIET DENNIS reports from Palma, Majorca
Holiday Design Store manager Leanne Farmer loves her job. So to win manager of the year at Tui Travel’s Smile Awards 2014 in Palma, Majorca, was the icing on the cake for her career so far. The 26-year-old was announced as the overall manager of the year having already secured the company’s Southern division manager of the year title. The company awards, held at Tui Travel’s retail managers’ conference in Majorca, was attended by the retailer’s 650 store managers. “It’s amazing to have won. I
can’t believe it,” said Leanne, who has been with the company for seven-and-a-half years and manages the Bristol Holiday Design Store, one of Tui Travel’s next- generation travel
agencies. Leanne said she was convinced it was her passion and commitment that won her the award. She added: “My job means everything to me. I believe in the whole strategy of the Holiday Design
Stores. It’s all about making friends with your customers.” In total, 27 awards were handed out on the night, recognising shop managers across all Tui Travel UK’s divisions as well as regional sales managers and the company’s top-performing geographic divisions. Head of sales Jill Carter said
staff were not just measured on commercial performance but also on additional “stretch” projects involving work they have undertaken outside their usual day-to-day tasks. “We look at what the staff have done that is over and above their jobs, such as working in the local community or charity projects, for example; not just quality performance indicators,” she said. The
overall
regional sales manager of the year title
was won by Andy Jackson, who also
Leanne Farmer (centre) with Tui’s Michelle McMenamin and Fraser Ellacott
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travelweekly.co.uk — 4 December 2014
scooped south division regional sales manager of the year. Luton Central won the company region award.
Company awards Leanne Farmer Andy Jackson Luton Central
Tui Travel Smile Awards 2014 manager of the year
regional sales manager of the year region of the year
Divisional awards Elizabeth Ramsey manager of the year – North Leanne Farmer Jenna Betts Nic Foster
Andy Jackson
region of the year – North region of the year – South
manager of the year – South manager of the year – Midlands
regional sales manager of the year – North regional sales manager of the year – South
Hayley Chambers regional sales manager of the year – Midlands Leeds/Bradford Luton Central Cardiff
region of the year – East Midlands
Hayley Chambers (centre), regional sales manager of the year – Midlands
SPECIAL REPORT
All smiles at Tui awards
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