NEWS YOU CAN USE — CRUISE NEWS
CRUISE NEWS YOU CAN USE
American Queen appoints Weston as UK general manager
American Queen Steamboat Company has stepped up its presence in the UK by appointing a UK general manager. Katrina Weston will be
A still from the new Carnival TV
Carnival Cruise Lines to broadcast ‘TV show’ for agents once a month
Hollie-Rae Merrick
Carnival Cruise Lines is introducing its own ‘TV show’ to help agents learn more about the brand. Carnival TV aims to train more
agents on the US cruise line’s products, according to Iain Baillie, the newly promoted managing director for UK sales. The operator will produce at least one episode a month, giving agents updates on marketing tools and sales support, as well as information about the fleet, on-board products and selling tips. Agents can watch the show
through Carnival Passport and on the line’s Facebook page. Baillie said: “Carnival TV has been developed to help agents
learn about our brand in a fun and engaging way, providing even more personalisation to them. “We’ve listened to feedback and
are launching this to complement our face-to-face training and other communication challenges. It can be watched in agents’ own workplaces at times that suit them.” He added: “Agent feedback
taught us that agents like to learn, interact and work with our brand on multi-level platforms and so we created a new way of learning that was new, engaging and fun. “We continue to train over 500
agents face-to-face every month, provide newsletters, e-learning modules and webinars – and Carnival TV will complement this.”
goccl.com
responsible for trade sales and promotions and will be based at the company’s office in Cambridge. Weston has previously held positions with Scuba Tours Worldwide, the Dream Lodge Group and Premier Holidays. Graham Clubb, the line’s UK head, said: “The American Queen Steamboat Company launched to the UK trade and consumer with one vessel, the largest riverboat in the world, the American Queen, and we have now added the American Empress to the fleet. “Demand has exceeded our
predictions. The UK cruiser has really taken to the idea of river cruising in the US and we needed to expand our team with a full time general manager." sales@ lightblue travel.
co.uk
CRUISE NEWS IN BRIEF
Pandaw adds river trips to view Irrawaddy dolphin Pandaw has added two river cruises giving passengers the chance to see the Irrawaddy dolphin. Passengers will visit the WWF-protected area of Kratie, Cambodia. The 10-night sailings on Mekong Pandaw depart on July 8 and 18, 2015, with cruise-only prices from £1,550.
pandaw.com
CMV slashes 50% off fare for ex-UK cruise to Amazon Cruise & Maritime Voyages has cut prices by 50% for second passengers sharing a cabin on a 42-night ex-UK Amazon & West Indies cruise. Fares cost £3,999 for the first passenger and £1,999 for the second on the Marco Polo sailing from Tilbury on January 5.
cruiseandmaritime.com
Katrina Weston
MSC touts cabin upgrade on Fantasia bookings MSC Cruises is offering a free balcony cabin upgrade for eastern Mediterranean cruises on MSC Fantasia that are booked between today and November 3. The 11-night sailing leads in at £629.
msccruises.co.uk
26 •
travelweekly.co.uk — 30 October 2014
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