FOCUS Public Safety Software
Policing modules that help public safety agencies make sense of the data they are gathering, allowing them to leverage the data they are capturing daily. In addi- tion, cross-jurisdictional data sharing is becoming more important, ensuring that accurate and reliable analysis of data is taking place. “Technology is never going to stand
still, and we recognize that if you are not moving forward, you are moving backward,” Roe stated. “Spillman takes a proactive approach to ever-changing standards by participating on industry boards, which are defi ning the stan- dards that are still yet to come, including within the Integrated Justice Information Systems (IJIS) Institute.” Spillman also builds industry partner-
New World Systems Aegis Public Safety Software is ideal for multi- jurisdictional and multi-discipline environments.
cations separately, or as part of the full or partial suite. However, Craig Bickley, Se- nior Vice President of Sales for New World Systems, said there are signifi cant benefi ts to implementing a comprehensive suite of software in either a single agency or in a true multi-jurisdictional deployment. “Because all of our solutions are de- veloped in-house from the ground up on Microsoft’s latest platform, the Aegis suite offers unmatched integration and workflow between applications that helps agencies increase productivity, re- duce data entry, and improve access to information,” Bickley stated. “Information flows seamlessly throughout the suite of Aegis appli- cations, ensuring that data entered in CAD is available to offi cers in the fi eld, information from reports submitted in the fi eld is available for Offi cers at the Jail for booking purposes, and that com- mand staff has access to accurate intel- ligence from the system to make more informed decisions.” Recognizing that smaller agencies operating with limited resources also require ready access to critical informa- tion, Spillman recently introduced Cita- dex, a cost-effective Web-based records management solution. Because the Cita- dex system is hosted, it saves smaller agencies the cost of purchasing and maintaining a database.
20 LAW and ORDER I May 2014 “Agencies can use Citadex to create
name, vehicle, property, incident, of- fense, and arrest records, as well as gen- erate state and Clery reports,” Roe said. Users can also attach fi les, such as up- loaded photos from a crime scene, which can then be connected to any incident re- cord, including name and incident. According to Bickley, the trend toward consolidation in the public safety indus- try is another benefi t for the smaller agency. New World Systems found that the tendency toward agency consolida- tion and the sharing of resources is the most cost-effective option for smaller agencies with limited funds that are looking for a solution. “Through consolidations and con- sortiums, agencies are acquiring high- quality technology solutions, sharing administrative and maintenance respon- sibilities, and as an added bonus, are able to share information more easily. Our Aegis suite of Public Safety software is ideal for these multi-jurisdictional/ multi-discipline environments.”
Challenges Ahead As the use of data and analysis in the decision-making process continues to grow, public safety will need informa- tion presented to them in a way that is timely, reliable, and actionable. Spill- man has analytics and Intelligence-Led
ships through membership in the Asso- ciation of Public Safety Communications Offi cials (APCO), International Associa- tion of the Chiefs of Police (IACP), National Sheriff’s Association (NSA), National Emergency Number Association (NENA), and the National Law Enforcement Tele- communications System (NLETS). New World Systems is seeing a greater
number of agencies nationwide address- ing advances in data sharing, mobility, access to intelligence, and preparing for Next Generation 911. According to Bickley, when an agency implements a public-safety software solution, they are making an investment that should last them for a minimum of 10 years. To meet this need, New World continues to invest millions of dollars in research and development and works with agen- cies across the country to continuously enhance the Aegis suite. “By leveraging the most current Mi-
crosoft technology as the platform for our solutions, we are making sure that the Aegis software works the way our customers do and evolves as technology advances at a limited cost. Our goal is to protect our customers’ long-term solu- tion investments, make them as effi cient as possible, and ensure they are ready for these future requirements,” Bickley said.
Susan Geoghegan is a freelance writer living in Naples, Fla. She can be reached at skgwriter@
comcast.net.
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