FOCUS Moving PSAP Operations to the Cloud SUMMARY


Durham, N.C. has become the first PSAP to test text-to-911 technology with Verizon Wireless and a 911 services pro- vider. Intrado emphasizes that PSAPs


Officer Ryan Ingram, Durham (N.C.) Police, checks the in-car computer for information from their call center.


who haven’t started the migration to NextGen 9-1-1 should actually consider it as a migration. The process does not have to be accomplished in one single, monumental project.


MORE INFORMATION www.intrado.com


MOVING PSAP OPERATIONS TO THE CLOUD


DURHAM, VERIZON AND INTRADO TEAM UP ON A STATE-OF-THE-ART MOVE TO THE CLOUD By Kathy Marks


14 LAW and ORDER I May 2014


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