ICT MSPs
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http://www.snseurope.info/n/zjbj
Multi-tenancy no longer limited to MSP arena
In the Managed Service Provider arena, multi-tenancy is becoming increasingly popular. More and more, MSPs are starting to use converged infrastructures to support multiple customers on one integrated platform. This trend is supported by various suppliers of software for infrastructure management, data management and security. It is obvious that multi-tenancy addresses the specific challenges of the MSP industry. But it also provides excellent opportunities for the enterprise market, says Michiel von der Crone, Director Field Advisory Services Team EMEA at CommVault.
BIG MULTINATIONAL COMPANIES traditionally use many different solutions to support and manage their infrastructure. They may for example use solution “A” for backup and recovery in one country, solution “B” in another region and solution “C” in one specific department. This has led to a proliferation of products for the same tasks and has limited an organisation’s ability to get a global view of what is happening across their IT infrastructure. Global insight, however, is becoming increasingly important in the face of international competition and the heightened need to be compliant. Limited insight can be solved by deploying a multi-tenancy solution which can support a company in two specific ways: £ A true multi-tenancy solution will provide a single platform for global data, for example, as well as information management or security. It offers the CIO a comprehensive view of the IT
S14
www.snseurope.info I Winter 2013
environment and enables the IT department to focus on services instead of managing hardware and software.
£ At the same time, the solution provides a department, facility or office with all the features of a purpose-made product, giving IT managers in any location the impression or confidence that they are working with their own tailor-made platform.
Directory services
One of the main features of a multi-tenancy management solution is the ability to integrate with Directory Services. This enhances security and usability significantly. A system manager can establish rights at a granular level for each user and, for example, determine which users can restore a specific database and who has access to a production system. This is especially important as IT systems
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