NEWS
SAFER PARKING SCHEME
THIRTY YEARS OF CUSTOMER CARE
Cophall Farm Parking, which offers a meet and greet service, has just completed its second year as a Park Mark award holder and has successfully retained the award following a recent re-assessment by Sussex Police Accredited Assessor, Dennis Donovan and Mike Bibby, the BPA area manager. Since being accredited in October 2010, there have not been any relevant incidents reported. On investigation, the assessors discovered that the family-run business has not had a recorded incident for more than 30 years. Bibby reported that there are good management practices in place at Cophall Farm, and customers’ vehicles are being well cared for. Regular checks mean that any issues are kept to an absolute minimum. All the staff wear identifiable uniforms and ID badges so customers, especially for the meet and greet part of the operation, can be confident their vehicles are being handed over to the legitimate company they have booked in with. Security of the site, especially for customer’s keys, is stringent, including regular patrols and electronic surveillance.
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Bibby said: ‘I am pleased the award has been retained as Cophall Farm Parking are worthy holders of the Park Mark. Airport parking has received adverse publicity in recent months and customers can be assured their vehicles are being well cared for.’
The parking team at Hempstead Valley Shopping Centre receive its Park Mark
ONE IN A MILLION CHANCE OF THEFT
We currently supply and have vacancies around the UK for:
Civil Enforcement Officers CCTV Operators - Btech Qualified Parking Customer Service Officers Parking Appeals Officers Parking Notice Processing / Correspondence Officers Parking Supervisors (Both Enforcement and Back Office) Parking Management (Both Enforcement and Back Office) Contract Managers / Heads of Parking / Directors Project Managers Parking Consultants
Looking for staff or need employment? Please contact our experienced parking consultants.
Tel: 0208 429 7444 Email:
parking@unity-recruitment.co.uk www.unity-recruitment.co.uk
***Parking Experience Essential***
FILLING SPA C ES IN PARKINGR E C R U I T M E NT
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Hempstead Valley Shopping Centre has successfully retained its Park Mark award status for another year. Mark Rumfitt, centre manager said: ‘Hempstead Valley Shopping Centre has developed a strong working partnership with the police, which helped us achieve the Park Mark award. This means that our facilities have been assessed by the police and a BPA assessor as having measures in place to deter criminal activity, creating a safer environment for our customers and their vehicles’. Rumfit added: ‘Our in-house
teams have taken great pride in making Hempstead Valley Shopping Centre a safe environment for our customers. This award recognises the efforts of our behind-the-scenes team. The car parks at Hempstead Valley are well-managed, well- maintained and have high levels of surveillance, lighting and cleanliness, all of which contribute to reducing the opportunity for crime.’ With a throughput of more than 3,791,798 cars, there is a one in a million chance of a being victim of car crime.
A MIDLANDS ROUND-UP
Coventry County Council currently holds 20 Park Mark awards for car parking facilities across Coventry, and aims to bring a further five up to the Park Mark award standard. An ASDA store in Chelmsley
Wood has been successful in achieving the Park Mark award following a recent assessment.
MARCH 2013
Shropshire Council has continued to hold its Park Mark award for six of its parking facilities. The Marriott’s Close multi-storey car park, run by West Oxfordshire District Council, has been awarded the Park Mark award for a further year.
www.britishparking.co.uk
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