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to be answered, but how the service is provided, how quickly providers are paid. We have tools called liquidated damages in our contracts with managed care organizations so we can go back to those plans and say, “You didn’t meet the contract requirements. You didn’t negoti- ate in good faith — whatever it was — and we are going to recoup some money from you.” So there is a financial penalty under liquidated damages to get some money back if [plans] didn’t meet the terms of the contract.


Putting even more money in your mailbox


Medicaid woes stretch nationwide


Texas isn’t the only state struggling to get physicians to participate in Medic- aid, according to a study released by the U.S. Government Accountability Office (GAO) on Nov. 15 (www.gao.gov/prod ucts/GAO-13-55). Thirty-eight states reported difficul- ties in making sure enough physicians and other practitioners participate in the program to take care of patients, citing low payment rates and a general shortage of providers as main obstacles. States reported they were most frequent- ly challenged in keeping enough psychia- trists, obstetrician-gynecologists, surgical specialists, and pediatricians.


Other factors influencing participa- tion included physicians’ inability to re- fer patients to specialists, patients miss- ing their appointments, and administra- tive burdens related to enrollment and claims submission and processing. In an effort to overcome such barri- ers, two-thirds of states reported making at least one administrative or payment rate change, including streamlining en- rollment, increasing payments or other financial incentives, increasing the speed of claims processing, improving prior authorization of services, and assisting providers through training, education efforts, and improved claims resolution. The Texas Health and Human Ser- vices Commission (HHSC) says it has a


We’re paying


We’re the answer. C


apital Farm Credit embraces


our cooperative structure and our commitment to return profits to our customers.


our customers an additional $55 million!


Find out more about our patronage program at CapitalFarmCredit.com/ newspage.asp


We recently returned $55 million in cash, in addition to the $38.4 million cash paid in early 2012. That equals $93.4 million distributed in 2012 alone, significantly reducing our average customer’s interest rate.


Capital Farm Credit has returned almost 100 percent of net earnings to our customers through our patronage program in recent years. Join a lender who gives money back.


877.944.5500 CapitalFarmCredit.com TEXAS’ LARGEST RURAL LENDER January 2013 TEXAS MEDICINE 33


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