BenchmArking


A tool towards successful laboratory operations By: Dr. Aparna Jha Ahuja, Lab Director, Clinical Reference Lab, Super Religare Laboratories Limited


t is a fact beyond denial that pathology services lie at the heart of healthcare services. The pathology investigations are an integral part of the clinical consultation and procedural process, thereby aiding in prevention, early detection, diagnosis, screening, prognostic assessment and management. It is important for a pathology lab to focus on accuracy, precision


I 016 MEDLAB MAGAZINE ISSUE 1 2012


and timeliness (i.e. turn around time) in order to provide efficient pathology services and ensure patient satisfaction. Further, it is prerogative to evaluate these parameters and improvise to support the modern medical practice effectively. The identification of best practices that would lead to sustained and improved performance is possible by benchmarking. Benchmarking is


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